Ewan Tower Hotel Apartments

This hotel is widely recognized for its spacious apartment-style accommodations, which are consistently highlighted as a signature feature, providing ample room for guests and making it an excellent choice for families and groups. Its central and accessible location is a significant draw for sightseers and business travelers alike, offering convenience to various amenities. Guests frequently commend the friendly staff and the overall value for money the hotel provides. However, recurring themes also include challenges with the elevators and mixed feedback regarding cleanliness and the condition of some in-room furnishings. To enhance your stay, consider requesting a room on a higher floor for better views and be prepared for potential waits for the lifts, especially during peak hours.

Facilities & Amenities
The hotel's elevators are a frequent point of concern for guests, often described as slow, old, and prone to long waiting times, sometimes exceeding 15 minutes, which can be frustrating. Despite this, the property offers a rooftop gym and jacuzzi, providing guests with opportunities for relaxation and exercise, complemented by stunning city views. While Wi-Fi is available, some guests report it can be slow, flickering, or only reliably accessible in certain areas like the living room. The presence of a washing machine and fridge in the apartments is appreciated, contributing to a more comfortable and self-sufficient stay.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed. While many guests find their rooms clean and neat, a significant number report issues such as the presence of cockroaches and other insects in bathrooms, kitchens, and even on beds, along with bad smells in the kitchen or hall, dirty floors, fungus, and spider webs. The spacious apartment layouts are a positive, but the furniture and equipment are often described as old and in need of renovation or upgrading, particularly washrooms and living room furniture. In-room amenities like toiletries, water bottles, towels, cutlery, and an iron are often limited or require requests. AC performance can be inconsistent, with high noise levels or limited control, and TVs may be old or non-functional. Guests also note noise from outside construction, street activity, and neighboring apartments.

Dining & Food Quality
The hotel's dining options receive varied feedback. Many guests express disappointment with the breakfast offering, noting it is typically a pre-delivered breakfast box with no choice, rather than a traditional restaurant buffet. Some guests also experienced confusion regarding whether breakfast was included in their booking. However, the hotel's location is highly praised for its proximity to numerous restaurants and supermarkets, providing convenient access to diverse food delivery options. Room service is generally well-regarded, with guests describing it as excellent and quick to respond to requests.

Location & Accessibility
The hotel boasts an excellent and central location, placing guests within easy reach of essential amenities and attractions. It is conveniently situated near a variety of shops, including a 24-hour supermarket, and numerous restaurants. Its proximity to the highway facilitates travel, and guests appreciate the short 5-minute drive to the beach, as well as its closeness to the fish market and the city center. While on-site parking is available and considered a significant advantage, it is frequently described as small, tight, and often full, especially during late evenings, leading some guests to utilize street parking until spaces become available.

Staff & Service
The hotel staff consistently receives high praise for their friendly, helpful, accommodating, and professional demeanor. Guests frequently highlight the attentiveness and responsiveness of the reception team and room service staff, noting their willingness to assist with requests and ensure a smooth experience. The check-in process is generally described as smooth and quick. While the staff are commended for their positive attitude, the housekeeping service itself receives mixed reviews, with many guests reporting that it is not provided daily and often requires multiple requests, which are not always fulfilled promptly.

Additional Information
The hotel is frequently cited for offering good value for money and a reasonable price, making it a popular choice for budget-conscious travelers. Guests should be aware that daily housekeeping is not standard and often requires specific requests, which may not always be fulfilled promptly. Many rooms offer stunning city views, with some guests specifically mentioning Corniche or canal views from upper floors. A 150 Dirhams deposit is required upon check-in, which is returned upon departure. Guests may also find it necessary to request items like an iron or additional towels and cutlery, as these are not always standard in the rooms.