Sann Hotel

This hotel offers a memorable stay, distinguished by its central location and a magnificent saltwater pool that provides a refreshing escape. It is an excellent choice for sightseers eager to explore the city's attractions, families seeking spacious accommodations, and motorcycle travelers appreciating convenient parking. Many guests commend the hotel's overall cleanliness, the comfort of its rooms, and the generally attentive service. To enhance your experience, it is advisable to be mindful of potential noise from hallways or adjacent rooms, and to check breakfast timings, as some guests noted issues with food temperature later in the service.

Facilities & Amenities
Guests frequently praise the hotel's swimming pool, describing it as large, clean, and a wonderful amenity, particularly for relaxation after a day of exploring. The saltwater pool is a highlight, offering a more pleasant experience than chlorinated alternatives. While the hotel provides free Wi-Fi, several guests reported it to be unreliable or slow, impacting their ability to stay connected. A notable point for some travelers is the absence of a dedicated gym or fitness center, which was a drawback for those looking to maintain their workout routines. However, the hotel does offer ample parking, which is a significant convenience for guests traveling by car or motorcycle.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness, with many guests finding their rooms well-maintained and spotless. Rooms are consistently described as spacious, providing ample area for comfort. However, feedback on bed comfort is mixed; while some found the beds and pillows comfortable, others reported them to be too hard or noted feeling springs in the mattress. A recurring concern is the noise level within the hotel; sounds from adjacent rooms, hallway conversations, and even the refrigerator can be disruptive, affecting sleep quality. The bathroom facilities are generally clean, though some guests experienced inconsistent hot water temperature in the shower.

Dining & Food Quality
The breakfast buffet is a prominent feature, offering a variety of options that cater to both local and some Western tastes, including eggs, noodles, and rice dishes. Many guests found the food to be tasty and appreciated the daily changes in the menu. However, there are consistent comments regarding the temperature of the hot food, which often became cold if not consumed immediately, despite the presence of warming trays. The coffee quality also received mixed reviews, with some guests finding it unsatisfactory. Despite these points, the breakfast is generally considered good value, providing a substantial start to the day.

Location & Accessibility
The hotel's central location is overwhelmingly praised as a major advantage, placing guests within easy walking distance of key attractions. It is conveniently close to the Clock Tower, a short stroll from the Night Market, and surrounded by numerous street food vendors and restaurants. Several temples are also nearby, enhancing the cultural experience. Guests appreciate the ease of access to public transportation and the availability of ample parking on-site, making it convenient for those with their own vehicles. The area is generally considered safe and vibrant, offering plenty of dining and entertainment options.

Staff & Service
The hotel staff consistently receives high commendation for their friendliness and helpfulness, contributing significantly to a positive guest experience. Many guests highlighted their attentiveness, from the security personnel to the reception and housekeeping teams. The check-in and check-out processes are frequently described as efficient and quick. Staff members are often noted for their willingness to assist with various requests, such as arranging transportation or providing local information, even if some have limited English proficiency. Overall, the service is perceived as professional and dedicated to ensuring guest satisfaction.

Additional Information
Guests should be aware of certain aspects that might impact their stay. The hotel does not feature a gym or fitness center, which may be a consideration for active travelers. A common point of feedback is the policy of providing only one room key card per room, which can be inconvenient for multiple occupants. Additionally, the hotel does not typically provide irons or steamers in the rooms, which some guests found surprising for a hotel of this size. While rooms are equipped with televisions, the availability of English TV channels is limited. Some guests also noted the use of plastic water bottles in rooms and found the provided shower gel to have an unpleasant scent.