Royal M Hotel Abu Dhabi by Gewan

The hotel offers a luxurious urban escape, with its signature infinity pool providing breathtaking views and a vibrant atmosphere that captivates guests. It is highly regarded for its spacious rooms, consistent cleanliness, and the exceptionally attentive service provided by its team. Guests frequently highlight the diverse dining options available, contributing significantly to a memorable stay. This hotel is an excellent fit for families seeking child-friendly amenities and ample space, couples looking for a romantic and relaxing getaway, and sightseers due to its convenient location near key attractions. Business travelers also find it suitable for its facilities and accessibility. To enhance your stay, consider requesting a room on a higher floor for an even more stunning vista, and be aware that the pool area can become quite lively, especially on weekends, so plan your relaxation accordingly.

Facilities & Amenities
Guests consistently praise the hotel's infinity pool for its stunning views and vibrant atmosphere, often spending significant time relaxing by the water. The pool bar is a popular spot, offering a great vibe and a selection of drinks and food. The hotel also features a well-equipped gym with 24/7 access, allowing guests to maintain their fitness routines, and includes a sauna and jacuzzi for relaxation. While some guests noted that the steam room and sauna were occasionally out of order, the overall wellness facilities are appreciated. Most guests find the free Wi-Fi reliable, and a convenient cafe is available downstairs. Some cabanas are offered for use, with their cost redeemable against food and beverage purchases. However, some guests found the pool to be quite shallow and noted that the area could get noisy due to music and children.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its spacious rooms, which are consistently described as clean and neat. The comfortable beds and luxurious bathrooms, often featuring soaking tubs and separate showers, contribute to a restful experience. Many rooms boast sea views or city views, with some including a balcony perfect for enjoying the sunset. The modern design and smart technology within the rooms are also appreciated. While most guests found their rooms well-maintained, some reported minor issues such as rooms appearing a bit dated in places, dirty sofas, or a lack of basic amenities like shampoo or a working coffee machine. Noise from wedding parties, neighbors, or the corridor was occasionally mentioned, impacting the overall tranquility for some.

Dining & Food Quality
The hotel's dining options receive varied but generally positive feedback. The breakfast buffet is often highlighted for its huge spread, diverse options, and fresh, delicious food, catering to various tastes and closing late, which is convenient for many. The buffet dinner also offers a plentiful selection, including sushi, live cooking stations, and a wide array of salads and hot food, with authentic Arabic and international choices. Guests appreciate the well-presented dishes and the overall quality. However, some guests noted that the food could be hotter at times, and a few found the breakfast variety limited on consecutive days. The juice quality was occasionally criticized for being diluted, and room service was reported as slow, with some in-room dining items like pizza and pasta being bland.

Location & Accessibility
The hotel boasts a great central location, offering a balance of being away from the main hustle yet conveniently close to many attractions. Guests appreciate its proximity to the Corniche, Emirates Palace, and the Marsa Marina, which features numerous cafes and restaurants. While it is within easy walking distance of some key sights, most guests found that taxis or ride-sharing services were necessary for broader exploration, as it is somewhat far from shops and other amenities. Parking is available, including covered options, which is a significant convenience. However, some guests were disappointed by the lack of direct beach access, despite it being implied in some descriptions, and noted that the hotel is situated near a building site, which can affect the immediate surroundings.

Staff & Service
The hotel's team consistently receives high praise for their super nice and welcoming demeanor, making guests feel valued from arrival. Their attentiveness, helpfulness, and professionalism are frequently highlighted, contributing significantly to a positive stay. Guests appreciate the quick check-in process and the team's willingness to accommodate requests, such as late check-outs or room upgrades. The housekeeping staff is commended for maintaining clean and well-maintained rooms, while the valet service is noted for its efficiency and friendliness. Most guests report excellent interactions across all departments, though a few experienced slow room service or occasional confusion regarding all-inclusive benefits. Overall, the dedication of the team to providing excellent service is a recurring theme in guest feedback.

Additional Information
Guests should be aware that a destination fee may apply, covering certain amenities and services. The hotel maintains a pet-friendly policy, though finding suitable outdoor areas for pets nearby can be challenging. For those interested, the hotel offers discounted bookings for local attractions, and a unique service includes offering traditional attire for visits to the mosque. While the hotel provides a bottle shop on premises, some guests noted a lack of a general convenience store for forgotten items. There were isolated reports of no hot water in some rooms or non-working electricity sockets, and the pool area can be quite noisy with music extending late into the evening, which might affect rooms overlooking it.