QuintessaHotel SapporoSusukino63 Relax&Spa

This hotel offers a relaxing urban retreat, distinguished by its exceptional large public bath and sauna facilities, which are consistently praised as a highlight for guests seeking to unwind. Its prime location in the heart of the Susukino district makes it an ideal choice for leisure travelers and sightseers eager to explore the city's vibrant dining, shopping, and entertainment scene. Couples can enjoy a romantic getaway with the added luxury of the spa, while explorers will appreciate the convenient access to attractions and public transport. The hotel generally receives high marks for its cleanliness, comfortable accommodations, and the attentive service provided by its staff. To enhance your stay, be sure to take full advantage of the public bath for ultimate relaxation, and note that while the location is central, some rooms may be compact, so plan luggage accordingly.

Facilities & Amenities
Guests consistently praise the hotel's excellent public bath and sauna facilities, which are a major draw, offering a comfortable and relaxing experience. Many appreciate the availability of both a traditional sauna and a mist sauna, along with refreshing cold plunge pools. A unique and popular feature is the ability to create custom bath salts for use in the public bath or in-room tubs, adding a personalized touch to relaxation. The hotel also provides convenient vending machines and ice machines for guest use. For those needing to refresh their wardrobe, laundry facilities are available. Additionally, guests can enjoy complimentary welcome drinks, including coffee and detox water, and benefit from free luggage storage services.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness throughout its premises, with many guests finding their rooms and the public areas well-kept. However, feedback on room size is mixed; while some guests find the rooms adequately comfortable, many describe them as quite small, making it challenging to open large luggage or move around freely. The beds are frequently noted for their comfort, ensuring a restful night's sleep. Some guests have reported specific issues with dust in certain areas or minor maintenance concerns like peeling panels in the bathroom or discolored fixtures. Noise levels from adjacent rooms can occasionally be an issue due to perceived low soundproofing, and some guests found the sofa bed uncomfortable.

Dining & Food Quality
The breakfast at the hotel receives considerable praise from guests, often described as delicious, stylish, and offering good value. The breakfast buffet provides a satisfying start to the day, with many appreciating the variety of options available. Guests particularly enjoy the quality of the bread and the overall presentation of the food. While the selection might not be as extensive as some larger hotels, the focus on quality and taste is evident. Some guests, however, felt that the breakfast, if not included in their booking, might be slightly overpriced for the offerings, but overall, the dining experience is a positive aspect of the stay.

Location & Accessibility
The hotel boasts an excellent central location in the vibrant Susukino district, making it highly convenient for guests. It is within easy walking distance of numerous dining options, shopping areas, and entertainment venues. Proximity to subway stations and bus stops ensures easy access to other parts of the city and attractions. Guests appreciate being close to events like the annual ice sculpture festival. While the immediate vicinity is bustling, the hotel is situated on a quieter street, allowing for a peaceful stay. Parking is available, though some guests found it expensive and the instructions for locating it unclear, with limited multi-story options.

Staff & Service
The hotel staff consistently receives high praise for their friendly and helpful demeanor. Many guests highlight the attentive service provided, noting that staff members are eager to assist with inquiries and requests. The check-in process is generally smooth, and staff are commended for their efficiency. Specific instances of exceptional luggage assistance, such as tracking down misdelivered bags, demonstrate their commitment to guest satisfaction. While most interactions are positive, a few guests experienced communication challenges due to limited English proficiency among some receptionists, and a small number found certain staff members less welcoming, but overall, the staff's dedication to service is a recurring positive theme.

Additional Information
Guests should be aware that there are multiple hotels with similar names in the Susukino area, which can sometimes lead to confusion when navigating or arranging deliveries. A unique and highly appreciated amenity is the hotel's provision of bath salts and herbs in the lobby, allowing guests to customize their own bath bombs for a personalized in-room bathing experience. The hotel also offers laundry facilities that include detergent, adding to guest convenience. It is important to note that the hotel has a policy regarding tattoos that may restrict access to the public bath facilities for some guests.