Positive Reviews
positive:
Large rooms with great views.
The rooms at the Prince Palace Hotel are very spacious for the most part, while they also offer some stunning views of the Bangkok skyline. Plus despite them being basic in what they offer, the rooms were considered comfortable by the large majority of previous visitors to the hotel.
positive:
Good variety of food on offer.
With the hotel having six on-site areas that offer food, getting a bite to eat is made easy. Not only that, but there is plenty of variety on offer with both national and international dishes on the menu, while the food is generally regarded as being of a high standard by past guests.
positive:
Good variety of food on offer.
With the hotel having six on-site areas that offer food, getting a bite to eat is made easy. Not only that, but there is plenty of variety on offer with both national and international dishes on the menu, while the food is generally regarded as being of a high standard by past guests.
Negative Reviews
negative:
Uncooperative staff.
Although this was not the case for everyone, there have been reports from past visitors of the staff being unhelpful at the hotel. Guests have also mentioned that the staff do not generally speak English well, which can make communication all the more difficult.
negative:
Wi-Fi in rooms comes at a cost.
Despite the Prince Palace Hotel offering free Wi-Fi in public areas, many previous guests were unhappy that they had to pay an additional fee to access the Wi-Fi in their rooms. In addition, the quality of the Internet was noted as being below par.
negative:
Size of hotel can cause problems.
The large size of the Prince Palace Hotel – while beneficial in some areas – can produce plenty of complications. Guests have stated that the hotel’s layout was confusing, getting around was time-consuming and the odd room was not clean.