TownePlace Suites Olympia

This hotel is highly regarded for its spacious rooms and well-appointed kitchens, making it a standout choice for guests seeking comfort and convenience. Its central downtown location is a significant draw, placing visitors within easy reach of local attractions and dining. The hotel is particularly well-suited for families due to its ample room space and pet-friendly policies, while business travelers appreciate the dedicated workspaces and extended stay amenities. Pet owners find the accommodating staff and nearby walking areas beneficial, and sightseers enjoy the hotel's walkability to key landmarks. To enhance your stay, consider requesting a room on an upper floor to avoid the retaining wall view some ground-floor rooms have, and be sure to clarify any pet fees upon booking.

Facilities & Amenities
Guests frequently praise the comprehensive kitchenettes or full kitchens available in rooms, often equipped with a stove, ceramic cups, and even thoughtful additions like dish pods and dish soap. Some rooms offer great workspaces, catering to those on business trips. The hotel also features a patio with a fire pit, providing a pleasant outdoor space. A well-equipped 24-hour fitness room is available for guest use. However, some guests noted issues with in-room amenities, such as a refrigerator that froze food or a coffee service that was unsatisfactory. A few reviews mentioned a confusing internal layout, describing the building as a "maze," and some experienced problems with a continuously running and loud bathroom fan or a non-functional elevator.

Cleanliness & Room Comfort
Most guests consistently report the rooms to be clean and comfortable, often highlighting the comfortable beds and pillows that ensure a restful sleep. Many appreciate the spaciousness of the rooms, including two-bedroom suites that offer privacy and room to spread out. The hotel is frequently described as quiet, with guests noting minimal noise from neighboring rooms or the surrounding area. However, some isolated concerns were raised regarding cleanliness, such as finding hair in the bathroom sink or minor stains on linens. A few guests mentioned an "institutional smell" or strong cleaning product odors, and some found the mattresses to be too hard. Specific room issues included a shower head that sprayed erratically and the absence of a luggage rack.

Dining & Food Quality
The complimentary breakfast is a popular feature, with many guests describing it as excellent and tasty. The breakfast spread often includes a mini waffle machine, fresh breads, and a variety of drink options. While most reviews are positive about the quality and availability, some guests found the breakfast variety to be limited, particularly regarding meat options beyond bacon, or noted that items occasionally ran out. A few expressed disappointment that waffles were only available on weekends, despite the machine being visible. During periods of renovation, some guests experienced a significantly reduced or "non-existent" breakfast service, impacting their overall dining experience.

Location & Accessibility
The hotel boasts a central downtown location, making it highly walkable to numerous attractions, restaurants, shops, and the Capitol building. Guests appreciate being surrounded by things to do and having easy access to music venues and the waterfront. Parking is available and often free, which is a significant advantage for many visitors, though some noted it could be limited, especially late at night, or that the lots were small and disjointed. While many guests found the area safe and walkable, particularly during the day, some expressed concerns about neighborhood safety after dark due to the presence of homeless individuals, with one guest reporting a vehicle break-in in the garage.

Staff & Service
The staff consistently receives overwhelmingly positive feedback, described as friendly, helpful, and professional. Guests frequently highlight the quick check-in process and the staff's willingness to accommodate requests, such as finding suitable rooms for pet owners or assisting with lost items. Many reviews commend specific instances of attentive service, including staff providing local recommendations for families or going "above and beyond" to ensure a pleasant stay. While the vast majority of experiences with staff are positive, a few isolated reviews mentioned instances of an abrupt attitude from a morning clerk or perceived unhelpfulness from management regarding specific issues.

Additional Information
The hotel maintains a pet-friendly policy, which is highly appreciated by guests traveling with animals, with staff often accommodating requests for ground-floor rooms near exits. However, some guests reported issues with the pet fee, stating it was not clearly disclosed prior to arrival, leading to unexpected charges. Recent renovations have resulted in updated rooms, but also caused disruptions to services like breakfast and, in some cases, led to last-minute reservation cancellations. The hotel implements security measures, such as locking the front door at night and requiring room key access or staff assistance for entry. Unique amenities include an exchange program for items like slow cookers, adding a home-like convenience. Guests should be aware that some Ground Floor rooms may have views of a retaining wall.