TKP Lectore Hakone Gora

This hotel offers a truly authentic Japanese experience, highlighted by its signature dual hot springs sourced from both Gora and Owakidani, providing guests with a unique and memorable bathing experience. It is an ideal retreat for couples seeking a peaceful and relaxing getaway amidst nature, and equally suitable for families due to its spacious accommodations and thoughtful amenities for children. The hotel consistently receives praise for its attentive staff, delicious dining options, and comfortable rooms. To make the most of your stay, guests are advised to book dinner reservations in advance and utilize the convenient shuttle service for easier access to and from the station, as the walk can be challenging.

Facilities & Amenities
Guests highly appreciate the diverse hot spring facilities, including both public and private onsen options, allowing for a truly relaxing experience with two distinct types of mineral water. Many enjoy the traditional touch of wearing Yukata provided by the hotel. While there is no elevator, which some guests with mobility issues noted, the hotel offers various other conveniences such as free Wi-Fi throughout the premises. Recreational options include a table tennis area and the unique offering of planetarium rentals for in-room entertainment. A rooftop terrace provides a pleasant space to relax and enjoy the natural surroundings, though some noted it was under repair or used for storage during their visit. Welcome drinks are a pleasant touch upon arrival, and a coin laundry is available for guest use.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and comfortable, with many praising the comfortable beds that ensure a restful night's sleep. Renovated rooms are often described as clean and well-maintained. Many rooms feature large bathrooms, some even including a bathtub, which is a welcome amenity. However, feedback on cleanliness is mixed, with some guests reporting issues such as dirty floors or mold in the bathroom in certain rooms. Some rooms are noted to have small bathrooms or lack windows, which can impact the overall comfort. While efforts are made to keep the property clean, some areas may show signs of age, and occasional noise levels from adjacent rooms or outside have been mentioned.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, particularly the dinner service. Most guests rave about the delicious and beautifully presented multi-course meals, often featuring a blend of traditional Japanese and Western-style cuisine, with generous portions. The creative French dishes and Wagyu beef are frequently commended. However, some guests noted a strict dinner reservation policy requiring advance booking, which can be inconvenient for spontaneous arrivals. Breakfast is typically served as a buffet, offering a mix of Japanese and some Western options. While many found the breakfast to be good and substantial, some felt the variety was limited, especially for those preferring more Western choices, and a few mentioned slow refill of items.

Location & Accessibility
The hotel boasts a beautiful setting nestled in a quiet, natural environment, offering a peaceful escape from urban bustle. It is conveniently located within walking distance of attractions like Gora Park and various museums, making it a good base for local exploration. However, its accessibility is a recurring point of discussion. The walk from Gora station is notably uphill and can be challenging, especially with luggage. While a shuttle service to and from the station is provided, its operating hours are limited and require advance booking, which some guests found restrictive. Public transport in the immediate vicinity is also limited, making the hotel feel somewhat isolated for those without a car or relying solely on the shuttle.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and the staff's willingness to go above and beyond, such as assisting with luggage, providing shuttle service, and offering thoughtful gestures like providing extra amenities for children. The check-in process is generally smooth, and many appreciate the staff's efforts to accommodate requests, even with a language barrier that some international guests noted. The team is particularly commended for their family-friendly service, ensuring a comfortable and enjoyable stay for guests with children, and their overall dedication to providing excellent customer care.

Additional Information
Guests should be aware that the hotel operates with a no shoes policy inside the building, requiring guests to remove their footwear upon entry and use provided slippers. As the property was renovated from an older facility, there is no elevator, which is an important consideration for guests with mobility challenges or heavy luggage, although staff are generally helpful with luggage assistance. The hot spring hours are specific, typically available from late afternoon until late evening and again in the morning, which requires planning for those wishing to use them frequently. The hotel also offers various kid-friendly amenities and activities, such as a play area and toys, making it a suitable choice for families traveling with young children.