The Terraces

This hotel is highly regarded for its spacious apartments and exceptional proximity to Port Denarau Marina, making it a prime choice for travelers. Its signature feature is undoubtedly its direct access to the marina, which serves as a hub for dining, shopping, and island excursions. The property is particularly well-suited for families seeking comfortable, self-catering accommodation and for those on short stopovers before or after island adventures, offering excellent value compared to larger resorts. Guests consistently highlight the friendly staff and the inviting pool area as key aspects of their positive experience. For a more comfortable stay, guests might consider requesting a ground-floor apartment, as some units are split over multiple levels without a lift, which could be challenging for elderly travelers or those with heavy luggage.

Facilities & Amenities
The hotel offers a range of convenient facilities designed to enhance guest comfort. A standout feature is the inviting pool, which is consistently praised for being well-maintained, never overcrowded, and offering pleasant views of the adjacent golf course and tropical greenery. Guests appreciate the inclusion of a full kitchen and laundry facilities (including a washer and dryer) within the apartments, providing the flexibility for self-catering and extended stays. While there is a poolside bar and cafe, guests note that its menu can be limited or that it may not always be fully operational. The hotel also provides reliable Wi-Fi access, ensuring guests can stay connected. Additionally, some guests enjoyed the convenience of on-site massages, though it's noted that the day spa primarily offers massages rather than a full range of beauty treatments.

Cleanliness & Room Comfort
The apartments are generally described as spacious and well-appointed, providing ample room for families and groups. Most guests find the rooms to be clean and well-maintained, contributing to a comfortable stay. However, some reviews indicate that the property is showing signs of wear and tear, with a few guests suggesting that the building needs renovation and that cleanliness could be improved in certain areas, such as terraces. The beds are largely reported as comfortable, though a few guests found them less so or noted that the pillows were flat. Many apartments feature new bathrooms and offer pleasant views. The air conditioning is effective in keeping rooms cool, though some older units have a distracting flashing light at night. Guests appreciate the overall quietness of the accommodations, providing a peaceful retreat. It is important to note that some multi-level apartments require navigating stairs, as there is no lift.

Dining & Food Quality
While the hotel itself does not feature a full-service restaurant, guests find ample dining options within a very short walk at Port Denarau Marina. This proximity allows for easy access to a wide variety of restaurants and cafes. Within the hotel, there is a poolside bar and cafe that offers a limited menu, with some guests praising the freshly made food and tasty options like pancakes for breakfast, while others noted its occasional lack of operation. A significant advantage highlighted by guests is the full kitchen provided in each apartment, enabling self-catering. This is complemented by the convenience of a small supermarket located across the street at the Port, allowing guests to prepare their own meals and snacks, which is particularly beneficial for families or longer stays.

Location & Accessibility
The hotel's central location is consistently highlighted as its most significant advantage. It is situated directly across from Port Denarau Marina, placing guests within a mere two to five-minute walking distance of the ferry terminal, numerous restaurants, and shopping options. This makes it an ideal base for those embarking on island excursions or for a convenient stopover before or after island trips. Guests appreciate the ease of access to the South Sea Island cruise departures and other boat tours. Public transportation, including the Bula Bus and local buses to Nadi town, also stops conveniently right at the hotel's entrance. The property also offers views of a golf course, adding to its appeal. While parking is available, some guests noted it could be challenging when the hotel is at full capacity.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendliness, helpfulness, and accommodating nature. Guests frequently mention being greeted with warm smiles and a welcoming "Bula." The team is described as attentive and responsive, promptly addressing guest requests, whether it's restocking coffee supplies or providing extra amenities like cots and high chairs for families. The check-in process is generally reported as smooth and efficient, though some guests experienced delays with early check-ins. Many reviews highlight the staff's genuine warmth and dedication, making guests feel like family and contributing significantly to a positive and relaxing experience. The housekeeping staff is also commended for their thoroughness in maintaining the cleanliness of the apartments.