The Dylan, a Baymont by Wyndham

The hotel's unbeatable central location is its signature feature, placing guests within easy walking distance of major downtown Seattle attractions like Pike Place Market and the Space Needle. It offers a basic, no-frills accommodation experience, consistently praised for its affordability compared to other options in the area. This makes it an ideal choice for sightseers and budget-conscious travelers who prioritize proximity to key landmarks and public transport over luxury amenities. While many guests report the rooms to be clean and the beds comfortable, there are recurring concerns about significant noise levels from the busy street and monorail, as well as the general dated condition of some areas, which are currently undergoing renovation. It is particularly suited for short-stay visitors needing a simple place to sleep. To enhance your stay, guests should be prepared for potential noise and consider bringing earplugs, and it is advisable to confirm specific in-room amenities upon booking, as they can vary.

Facilities & Amenities
Guests frequently report significant issues with the hotel's Wi-Fi, often finding it unreliable or completely non-functional, which can be a major inconvenience for those needing to work or stay connected. Similarly, the TVs in rooms are a common source of frustration, with many guests noting they do not work, lack remotes, or offer very limited channels. Most rooms are described as basic, often lacking essential in-room amenities such as a refrigerator, microwave, or coffee maker, though some renovated rooms may include them. The elevator is frequently reported as out of service, requiring guests to use stairs, which can be challenging for those on higher floors. While some guests appreciate the availability of a coffee and tea station in the lobby, the absence of other common facilities like an ice machine or vending machines is sometimes noted. The hotel does offer gated parking, which is a valued amenity for many.

Cleanliness & Room Comfort
Guest feedback on cleanliness is mixed; while many describe rooms as clean, some report issues such as dust bunnies, hair on surfaces, or even mold, particularly in older sections. The beds generally receive praise for being comfortable, though a few guests found them lumpy. A significant and recurring concern is the high noise levels due to the hotel's central location, with sounds from the street, monorail, alley, and even neighboring rooms impacting sleep. Privacy is also a concern, as some blinds are inadequate and allow visibility into rooms from outside. Room sizes vary, with some described as spacious and others as cramped. Issues with heating and air conditioning effectiveness are occasionally mentioned, with some rooms being too cold or taking a long time to warm up. The bathroom condition is also inconsistent, with reports of old fixtures, slow drainage, and inconsistent hot water or shower pressure.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, placing guests within easy walking distance of Seattle's most popular attractions, including Pike Place Market, the Space Needle, and the convention center. Its proximity to the monorail and other public transit options makes exploring the city convenient. For guests arriving by car, parking is available, often described as free or included, which is a significant advantage in downtown Seattle. However, some guests note that the parking garage can be very tight and challenging to maneuver, particularly for larger vehicles. While the location offers great accessibility to tourist sites, some guests express mixed feelings about the immediate surrounding area, with a few mentioning safety concerns, though the hotel itself often provides a sense of security with its gated parking and entrance.

Staff & Service
Guest experiences with the staff and service are notably mixed. Many reviews praise the staff as friendly, helpful, and accommodating, particularly highlighting their willingness to assist with requests, such as extending stays or holding bags after check-out. Some guests report a quick check-in process and appreciate the responsiveness of housekeeping. However, a significant number of reviews describe staff as unhelpful, uncourteous, or uninterested, especially regarding unaddressed issues with in-room amenities like non-working TVs or Wi-Fi. There are also complaints about inconsistent information provided by the front desk and difficulties with the check-in process, including instances where reservations were not honored. Overall, while some guests receive attentive service, others feel their concerns are not adequately addressed, leading to frustration with the overall customer service.

Additional Information
Guests should be aware that the property is undergoing ongoing renovations, which means some areas may appear dated while others are updated, and amenities can vary significantly between rooms. A recurring issue for many guests involves the deposit policy and subsequent refund process, with numerous reports of difficulties and delays in receiving deposits back, sometimes requiring persistent follow-up. There is also inconsistency regarding the advertised check-out time, with guests often finding it earlier than expected. Many reviews emphasize that the property functions more as a basic accommodation or motel rather than a traditional hotel, with rooms opening to outside walkways. On the positive side, the hotel implements security measures such as a gated entrance and parking, which many guests appreciate for added safety, especially in a city environment.