Staying Cool At Rotunda

The hotel offers a truly memorable stay, primarily distinguished by its amazing views from floor-to-ceiling windows and its unique, circular building design. This distinctive feature allows guests to enjoy panoramic cityscapes, especially from higher floors. Its central location is another significant draw, placing guests directly amidst key attractions, shopping areas, and transport links. The accommodations are consistently described as spacious and remarkably clean, providing a comfortable and inviting atmosphere. Furthermore, the friendly and helpful staff contribute significantly to a positive guest experience, often going above and beyond to assist. This hotel is an excellent fit for sightseers eager to explore the city on foot, couples seeking a romantic urban escape, and business travelers valuing convenience and comfort. To enhance your stay, guests should be aware that city centre noise can be noticeable, particularly on weekends, and that the building, due to its unique structure, does not feature air conditioning.

Facilities & Amenities
Guests frequently commend the comprehensive self-catering facilities available within the apartments, making longer stays or specific dietary needs easily manageable. The well-equipped kitchen often includes a microwave, cooker, and thoughtful touches such as a juicer with fresh fruit and a bean-to-cup coffee maker with beans, allowing guests to prepare their own meals and beverages. Many appreciate the provision of dressing gowns and a selection of snacks, adding to the comfort. The unique floor-to-ceiling windows are a standout feature, with many guests delighted that they can be opened to allow fresh air, despite the absence of air conditioning. However, feedback on the TV functionality is mixed, with some guests reporting issues with signal or difficulty in operation. While generally efficient, some guests noted occasional issues with the lifts, including one being out of service, leading to longer wait times.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing their rooms as spotless and immaculately maintained. The spacious rooms and apartments are frequently highlighted, offering ample space for relaxation and movement. Guests often report a restful night's sleep due to the comfortable beds and high-quality linens. However, noise levels from the city centre, particularly on weekends, are a recurring theme, though many acknowledge this is expected given the central location. A significant point of feedback concerns the lack of air conditioning, which can make rooms feel warm or stuffy, especially during warmer periods, though the ability to open the floor-to-ceiling windows helps mitigate this for some. While generally positive, some reviews mention that certain aspects of the room condition, such as carpets or bathrooms, are beginning to show signs of wear and could benefit from refurbishment, and some showers are noted for splashing water.

Location & Accessibility
The hotel's central location is overwhelmingly praised as one of its strongest assets, positioning guests directly in the heart of the city. It offers unparalleled convenience for accessing major shopping destinations like the Bullring shopping centre and Grand Central, as well as a wide array of restaurants and entertainment options. Its proximity to New Street Station makes it exceptionally convenient for arrivals and departures, and for utilizing public transport to explore further afield. Guests appreciate being within easy walking distance of numerous attractions, making it an ideal base for exploring the city on foot. While the location is highly convenient, some guests noted that finding the designated parking area, which is typically within the nearby Bullring car park, can be a bit tricky, though its availability and sometimes discounted rates are appreciated once located.

Staff & Service
The hotel's staff consistently receive glowing reviews for their exceptional friendliness and helpful demeanor. Guests frequently highlight their professional and welcoming approach from arrival, contributing significantly to a positive overall experience. Many commend the attentive service provided, noting instances where staff went above and beyond, such as offering upgrades or special gestures for special occasions. The check-in process is generally described as smooth and efficient, with staff often accommodating early arrivals. While most interactions are positive, a few guests mentioned minor issues, such as difficulties with a security deposit refund or specific requests like late checkout not being accommodated. Despite these isolated instances, the overwhelming sentiment is that the staff are a credit to the hotel, making guests feel valued and well-cared for throughout their stay.

Additional Information
Guests should be aware of certain operational aspects and unique features of the hotel. Due to its status as a Grade 2 listed structure, the building is unable to have air conditioning, which is a recurring point of feedback, particularly during warmer weather. The hotel operates a security deposit system upon check-in, which some guests reported experiencing delays with the refund process after checkout. While generally accommodating, the late checkout policy may not always be flexible, especially during busy periods. Guests are advised that ID verification is required upon arrival. On a positive note, the hotel provides thoughtful amenities such as umbrellas in the rooms, a practical addition for city exploration. Some guests also noted that while the unique floor-to-ceiling windows can be opened, they may not fully open, and some showers are designed in a way that can lead to water splashing outside the cubicle.