Silverbow Inn

This charming boutique hotel offers a truly unique experience, with its rooftop hot tubs providing breathtaking views of the channel and city, a signature feature that captivates many guests. Its central location makes it an ideal choice for sightseers and leisure travelers eager to explore downtown Juneau on foot, as well as business travelers seeking convenience. Guests consistently highlight the hotel's distinctive character, comfortable accommodations, and the exceptionally friendly and helpful staff. For those who appreciate a personalized touch and a home-away-from-home atmosphere, this hotel is a perfect fit. To make the most of your stay, be prepared for stairs as there is no elevator, and consider requesting a room away from the first floor if noise sensitivity is a concern.

Facilities & Amenities
The hotel provides a range of thoughtful amenities designed to enhance guest comfort and convenience. The rooftop hot tubs are a major draw, offering stunning panoramic views and often available for private use, complete with robes and umbrella hats. A cozy and well-stocked lobby area serves as a comfortable communal space, featuring a kitchenette that offers 24/7 snacks, coffee, and tea. Guests appreciate the availability of fresh cookies and other treats throughout the day. While there is no traditional elevator, the staff is noted for assisting with luggage. Some rooms are equipped with smart TVs and blackout shades, and guests can also find laundry facilities on-site, adding to the practical conveniences.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its exceptional cleanliness, describing rooms and common areas as immaculate. The beds are consistently praised for being incredibly comfortable, ensuring a restful night's sleep. While many rooms are described as small or cozy, they are often noted as being well-outfitted and thoughtfully designed to maximize space. Some larger suites with kitchenettes are also available. However, noise levels can be an issue for some guests, with reports of thin walls, creaking floors, and sounds from the lobby, restaurant, or street. Some bathrooms feature heated floors and updated fixtures, though some guests noted small sinks or tall tubs. Air conditioning can be inconsistent in older sections of the building.

Dining & Food Quality
The hotel offers a highly praised complimentary breakfast, which is self-serve but features a wide variety of quality items. Guests enjoy options such as fresh scones, biscotti, egg bites, cheeses, yogurt, granola, oatmeal, and English muffins. The coffee and espresso selections are also frequently highlighted as excellent. Beyond breakfast, the 24/7 kitchenette provides a continuous supply of snacks and beverages, including warm cookies, which are a particular favorite. The convenience of having an excellent Italian restaurant with wood-fired pizza located right next door is also a significant advantage for many visitors.

Location & Accessibility
The hotel boasts an outstanding central location in downtown Juneau, making it incredibly convenient for guests to explore the city. It is within easy walking distance of numerous shops, restaurants, and popular attractions, including the waterfront and cruise ship piers. Guests appreciate being able to access everything they need without the need for a car. While parking is limited, the hotel can sometimes assist with reserving a spot, and public transportation options are also readily accessible nearby. The prime location is consistently cited as one of the hotel's strongest assets, allowing for seamless exploration of the area.

Staff & Service
The staff at this hotel consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently describe them as going "above and beyond" to ensure a pleasant stay, offering valuable local recommendations and accommodating various requests. The check-in process is often noted as smooth, with options for self-check-in and proactive communication before arrival. Staff members are praised for assisting with luggage, especially given the lack of an elevator, and for their overall professional and caring demeanor. Their dedication to providing excellent customer service creates a warm and welcoming atmosphere that makes guests feel like family.

Additional Information
A key characteristic of this hotel is its unique boutique and quirky charm, housed within a historic building that contributes to its distinctive personality. Guests should be aware that there is no elevator, which means luggage must be carried up stairs, a point frequently mentioned in reviews. While this adds to the historic feel, it can be a challenge for some. The hotel operates with a self-service model in many aspects, including the kitchen, which some guests find convenient and akin to an Airbnb experience. Some guests have noted a destination fee or amenity fee that may not always be clearly disclosed upfront. The hotel's cancellation policy is described as strict, with no refunds for late cancellations unless the room can be rebooked.