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    Hotel Shangri-La Vancouver (Vancouver, Canada)

    Hotel Shangri-La Vancouver (Vancouver, Canada)

    About Shangri-La Vancouver

    Shangri-La Hotel, Vancouver, brings together fine dining, luxury accommodation and spa facilities at modern premises downtown. Enjoying superb city and mountain views, this five-star hotel boasts service and tasteful decor inspired by Asia. Many spacious, heated and air-conditioned rooms boast private balconies; all feature floor-to-ceiling windows, minibar, desk, espresso machine and bedside controls for curtains and lights. There are two flat-screen TVs; one in the en suite marble bathroom with shower and bathtub. Upgrade rooms and suites are available. Shangri-La Hotel, Vancouver’s spa provides yoga classes, seaweed treatments, a gym and outdoor pool. Other amenities include free Wi-Fi throughout, room service, a business center, free shoeshine and on-site parking. Market restaurant serves breakfast plus a seasonal menu showcasing Canadian seafood. There’s also a juice bar and lounge serving afternoon tea and cocktails. Vancouver International Airport is about 40 minutes’ drive away while Robson Street shopping district is one block away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.3
    trivago Rating Index based on 8236  reviews from:
    • Hotels.com(9.6/10)
    • LocationExcellent  (9.4 / 10)
    • RoomsExcellent  (9.1 / 10)
    • ServiceExcellent  (8.8 / 10)
    • CleanlinessExcellent  (9.5 / 10)
    • Value for moneyExcellent  (8.5 / 10)

    Positive Reviews

    positive:

    Central location towers above Vancouver

    Visitors were positive about the handy location in the heart of downtown Vancouver. It was close to public transport and just a block away from Robson Street shopping and entertainment district, featuring a wide choice of dining options. Many reviewers, especially those staying on higher floors, were impressed by the city and mountain views through full-length windows in the guest rooms.

    positive:

    Praise for rooms

    With their tasteful interiors, muted pastel shades, Asian influences and wooden furniture, guest rooms received glowing reviews from many reviewers, who described them as clean, comfortable, spacious and well-appointed with cozy beds topped by high quality linens. Five-star touches like spacious marble and granite bathrooms plus bedside controls for lights and curtains also won lots of fans.

    positive:

    Positive about food, service and facilities

    Many reviewers paid tribute to the customer service, saying nothing seemed too much trouble for most personnel. Staff were described as well-trained, friendly and attentive. The fine dining restaurant was popular with most guests who left positive reviews of breakfast, lunch and dinner. Guests who used the spa and gym were largely positive about both facilities.


    Negative Reviews

    negative:

    Some service issues

    Occasional reports by some guests claimed that their rooms were missed out by the daily housekeeping service resulting in calls to reception to resolve the matter. The free Wi-Fi service suffered from a patchy signal, according to some guests.

    negative:

    Light sleepers bothered by noise

    Certain rooms at this hotel had insufficiently soundproofed rooms, according to some light sleepers who posted reviews. They reported being able to hear noise from adjacent rooms and sounds from the corridors.

    negative:

    Small outdoor swimming pool

    A few critics felt the outdoor pool wasn't all that inviting due to often being in the shade. It was also in view of nearby office blocks.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Outdoor swimming pool
    13. Hotel safe
    14. Conference rooms
    15. Non-smoking rooms
    16. Computer with Internet
    17. Restaurant
    18. 24-hour reception
    19. Deck chairs
    20. Towels at the pool
    21. Laundry service
    22. Spa
    23. WiFi in public areas
    24. Room service
    25. 24-hour room service
    26. Shoe cleaning
    27. Fax/Modem access
    28. Concierge
    29. Free WiFi in public areas
    30. Valet parking
    31. Pool
    32. Luggage storage
    33. Free WiFi
    34. Breakfast
    35. EV charger
    36. Hand sanitizer provided
    37. Temperature screening
    38. Safe distance
    39. Response protocol
    40. Online check-in/check-out
    41. New safety protocols
    42. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Massage
    3. Sauna
    4. Hot tub
    5. Hot stone massage
    For children
    1. Cot
    2. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Openable windows
    6. Television
    7. Hairdryer
    8. Central heating
    9. Electric kettle
    10. Air conditioning
    11. Minibar
    12. Satellite TV
    13. Desk
    14. Telephone
    15. Safe
    16. WiFi
    17. Fridge
    18. Free WiFi (rooms)
    19. Coffee machine
    20. Closet
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    1128 West Georgia Street,  V6E 0A8,  Vancouver,  Canada
    Telephone: +1(604)6891120 | Fax: +1(604)6891195

    Frequently Asked Questions about Shangri-La Vancouver

    • Is there a pool area at Shangri-La Vancouver?

      Yes, Shangri-La Vancouver offers 2 pool areas.

    • Are pets allowed at Shangri-La Vancouver?

      Yes, Shangri-La Vancouver has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Shangri-La Vancouver?

      Yes, Shangri-La Vancouver provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Shangri-La Vancouver?

      Check-in at Shangri-La Vancouver is available from: . Check-out time is by .

    • Where is Shangri-La Vancouver located?

      Shangri-La Vancouver is located in 1128 West Georgia Street, V6E 0A8, Vancouver, Canada.

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