Hotel Royal Stay Sapporo

This hotel is highly regarded for its exceptionally spacious rooms, a signature feature that consistently impresses guests and provides ample comfort, especially for families and couples seeking a relaxing stay. Its location, while slightly removed from the immediate city center, offers a quiet retreat while remaining conveniently accessible to key attractions, making it suitable for sightseers and business travelers alike. Guests frequently commend the hotel's overall cleanliness and the outstanding service provided by the staff. To enhance your experience, consider requesting a non-smoking room if you are sensitive to odors, and take advantage of the nearby convenience stores and popular ramen shops for easy access to necessities and local cuisine.

Facilities & Amenities
The hotel provides practical laundry facilities for guest convenience, though some have noted the limited number of machines. Wi-Fi connectivity is generally reliable throughout the property, allowing guests to stay connected. While there are vending machines available, some guests suggest increasing their number for greater accessibility. A significant convenience is the convenience store located directly in front of the hotel, and a famous ramen shop is also nearby. Most guests appreciate the hotel's luggage storage service, though some have expressed disappointment regarding the hotel's inability to facilitate third-party luggage delivery service to other hotels.

Cleanliness & Room Comfort
Guests consistently praise the spacious rooms and comfortable beds, which contribute to a restful stay. The cleanliness is generally well-maintained, with many finding the rooms tidy. However, some guests have reported minor issues such as hair found in the bathroom or kettle, a lingering cigarette smell in certain rooms, and occasional problems with bathroom drainage. In-room amenities vary; while some rooms include a coffee maker and cups, others do not. Towels are typically provided, though some guests noted an initial absence. Basic toiletries like shampoo and conditioner are available, but other items may need to be purchased. Feedback on climate control is mixed, with some finding it difficult to adjust room temperature effectively. A desk and good lighting are appreciated by those needing to work.

Dining & Food Quality
The hotel offers breakfast options, which many guests describe as a delicious and well-balanced Japanese-style breakfast. While some guests particularly enjoy this traditional offering, others, accustomed to different cuisines, found it not entirely to their preference. The hotel also features a restaurant that serves good quality lunch and dinner options, with specific praise for dishes like the hamburger. Overall, the dining experience is considered positive, with many recommending the breakfast-inclusive package for its value and taste.

Location & Accessibility
The hotel's location is generally well-regarded, offering a quiet location away from the main hustle while still being within reasonable walking distance to popular areas. It is approximately a 10-15 minute walk to Susukino and its subway stations, making it accessible for exploring the city. Sapporo Station is a longer walk, around 35 minutes, but still manageable. The presence of a convenience store directly opposite the hotel and a famous ramen shop nearby adds significant convenience. Parking is available, but it is limited and often requires prior reservation, with some guests finding nearby parking options to be expensive.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently highlight their attentiveness and willingness to assist with various requests. The check-in process is often described as quick and smooth, even for late arrivals. Staff are noted for their proactive approach, such as assisting guests with luggage storage before check-in and going out of their way to help with taxi assistance, even stepping out onto the road to hail a cab. This dedication to service significantly contributes to a positive guest experience.

Additional Information
Guests should be aware of the hotel's cleaning frequency policy, where rooms are typically cleaned every other day for longer stays, with fresh towels and water provided daily. The hotel has an amenities policy where certain items like skincare products are available for purchase rather than being complimentary, in line with environmental considerations. A notable benefit is the partnership with a nearby hot spring facility, which guests can access for a nominal fee, offering a relaxing experience. The hotel also offers a convenient late check-out option, which many guests appreciate for allowing more flexibility in their travel plans.