Hotel Resorpia Atami

This hotel offers a memorable stay, primarily distinguished by its all ocean view rooms and a relaxing onsen experience. Guests are consistently drawn to the stunning ocean views and the therapeutic hot springs, which provide a serene escape. Its prime location near the beach and Atami Station makes it an excellent choice for sightseers eager to explore the area. Many guests also praise the overall food quality, particularly the breakfast buffet, and the generally attentive staff service. While the property is recognized as older, its unique structure and amenities appeal to couples seeking a romantic getaway and families looking for spacious accommodations, though some note a lack of dedicated children's activities. It is also a popular spot for fireworks enthusiasts due to its vantage point. To enhance your visit, consider reserving the shuttle service to the station in advance and be prepared for off-site parking, as on-site options are limited.

Facilities & Amenities
The hotel's onsen is a major highlight, frequently praised for its cleanliness, relaxing atmosphere, and ocean views, with many guests enjoying the complimentary towels provided. While some guests find the bath area to be smaller than expected for the hotel's size, it remains a popular feature. The property offers free Wi-Fi throughout, ensuring guests can stay connected. However, the hotel's design, featuring external corridors, is a recurring point of feedback; these open-air walkways can be cold in winter, warm in summer, and occasionally expose guests to noise or insects. The elevators are often described as small and sometimes slow, which can be inconvenient, especially during peak hours or with luggage. For convenience, vending machines and ice machines are available. Additionally, guests can find a souvenir shop on-site and enjoy karaoke facilities.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed. Many appreciate the spacious rooms and the generally clean condition, especially considering the hotel's age. The beds and futons are typically found to be comfortable, contributing to a restful stay. The ocean views and spectacular sunrise views from the rooms are consistently highlighted as major positives. However, some guests note that the rooms appear dated, with observations of worn carpeting, peeling wallpaper, or mold in air vents. A significant concern for many is the noise levels, including traffic noise from the road below, sounds from neighboring rooms, and the constant sound of waves, which can disturb sleep. The bathrooms are frequently described as very small, unit-style, and sometimes in need of renovation, with limited in-room amenities like a hairdryer or comb. The absence of an automatic lock on room doors is also occasionally mentioned.

Dining & Food Quality
The dining experience receives varied but often positive feedback. The breakfast buffet is widely praised for its extensive variety, offering both Japanese and Western options, with fresh seafood and grilled fish being particular favorites. Many guests find the food quality to be excellent, making for a satisfying start to the day, though some note that the breakfast hall can become crowded. Dinner feedback is more mixed; while many guests enjoy the buffet's diverse offerings, including teppanyaki and various seafood dishes, some find the selection or quality to be average. The service in the restaurant is generally commended, with staff often described as attentive and helpful, even bringing main dishes directly to tables. However, a few guests report issues with slow replenishment of buffet items or occasional inattentive service. It is advisable to make dinner reservations in advance, as the restaurants can be fully booked.

Location & Accessibility
The hotel boasts a generally favorable location, being close to the beach and within walking distance of the town's waterfront area and various attractions. It is also conveniently situated for viewing fireworks displays. While some guests find the walk to Atami Station to be a manageable 10-15 minutes, others note it can be an uphill challenge, especially with luggage. A free shuttle service to and from the station is available and appreciated, though return trips often require advance reservation. A significant point of frustration for many guests is parking; the hotel has very limited on-site parking, frequently directing guests to distant and expensive municipal parking lots, with only partial reimbursement offered by the hotel. The hotel's unique entrance from the rooftop level (8th floor) can also be confusing for first-time visitors.

Staff & Service
The staff and service at the hotel receive mixed but predominantly positive reviews. Many guests commend the friendly staff, highlighting their attentiveness, politeness, and overall hospitality. Specific praise is often directed towards the front desk and dining staff for their helpfulness and pleasant demeanor. The check-in process is generally described as smooth, with staff often accommodating requests. However, some guests report less satisfactory experiences, encountering staff who were perceived as unhelpful, rude, or lacking sufficient knowledge regarding hotel policies, such as parking arrangements or reservation details. There are also instances where a language barrier was noted, leading to communication challenges. Despite these occasional issues, the majority of guests appreciate the staff's efforts to provide a comfortable and welcoming environment, with many noting their willingness to assist.

Additional Information
Guests frequently note the hotel's unique older structure, which appears to have been converted from a resort mansion or apartment building. This design results in external corridors that can be exposed to the elements, leading to temperature fluctuations and occasional issues with insects, particularly stink bugs. Due to the building's age and design, noise can be a concern, with guests reporting sounds from upper floors, children running, and doors closing, in addition to the constant traffic noise and wave sounds. The hotel has a tattoo policy for its onsen, requiring guests to cover any tattoos. It is important to note that the property's layout, including steps and distant parking, makes it less suitable for guests with mobility issues. While some guests find the hotel offers good value for its price, others feel it is somewhat overpriced given its condition.