Rembrandt Style Sapporo

This hotel is consistently praised for its spacious rooms and the unique convenience of a separate bath and toilet area, offering a comfortable and modern stay. Its relatively new and clean design provides excellent value for money, making it a popular choice for various guests. The hotel is particularly well-suited for couples seeking a quiet retreat, solo travelers looking for comfort and convenience, and families who appreciate the larger room sizes and practical bathroom layout. While the Wi-Fi can be unreliable, guests often find the overall experience positive. To enhance your stay, consider planning your breakfast around peak times for large tour groups, and take full advantage of the highly convenient convenience store located directly across the street.

Facilities & Amenities
Guests frequently highlight the practical amenities available, such as ample USB ports and power outlets conveniently located by the bed and desk, ensuring devices are always charged. A complimentary welcome coffee is available in the lobby from afternoon until midnight, a much-appreciated touch. The hotel offers a mechanical car park for guests, though availability can be limited, especially on weekends. Many appreciate the rare feature of openable windows, allowing for fresh air. However, the Wi-Fi connectivity is a recurring point of concern, often described as slow and unstable. The laundry room is another area needing improvement, with guests reporting unpleasant sewage odors and a limited number of machines, leading to long wait times.

Cleanliness & Room Comfort
The hotel generally receives high marks for its clean rooms and overall tidiness. Guests frequently commend the spacious nature of the accommodations, often featuring high ceilings and large, comfortable beds that contribute to a restful sleep. A standout feature is the separate bath and toilet area, which many find highly convenient and well-designed, with some bathtubs being notably large. While most experiences are positive, some guests have reported minor cleaning oversights, such as hair found in the changing area, dust on surfaces, or stains on the sofa and mugs. Despite being located near a bustling area, the noise levels within the rooms are generally low, though occasional corridor noise from other guests has been noted.

Dining & Food Quality
Feedback regarding the breakfast buffet is mixed. Many guests find it to be good value, especially when purchased in advance, and appreciate the inclusion of Hokkaido-specific menu items like miso ramen and soup curry, which are often praised for their food quality. The breakfast service starts early at 7 AM, which is convenient for travelers. However, some guests have expressed disappointment, describing the offerings as comparable to a family restaurant and not worth the price. There are also frequent comments about crowding during peak hours, particularly around 8 AM, due to large tour groups, which can lead to food running out or staff being overwhelmed.

Location & Accessibility
The hotel boasts a central location that is highly convenient for exploring the Susukino area. It is within walking distance of Susukino station and the main entertainment district, making it ideal for dining and nightlife. A significant advantage is the convenience store (Seicomart) located directly across the street, providing easy access to essentials. While the proximity to the entertainment area is a plus, some guests note the presence of adult entertainment areas nearby, which might be a consideration for families with young children. Despite this, the hotel itself is generally quiet. Parking is available on-site, though it can be limited and fills up quickly.

Staff & Service
Guest experiences with the front desk staff are varied. While many praise their attentiveness, politeness, and helpfulness, particularly in accommodating requests like room changes or upgrades, a notable number of reviews describe some staff members as unfriendly, unmotivated, or lacking in basic greetings and smiles. The check-in process can be a point of contention; some appreciate the face-to-face interaction, while others find the self-check-in machines problematic or experience delays due to group tours. Housekeeping generally maintains a good standard, with daily cleaning available, but some guests have reported specific oversights in room cleanliness.

Additional Information
The hotel frequently accommodates large group tours, particularly from China and Korea, which can impact the guest experience through increased noise in corridors and congestion in common areas like elevators and the breakfast room. The amenity policy requires guests to pick up items like body wash and shampoo from the front desk, rather than having them pre-stocked in the room, which some find inconvenient. Despite a general trend towards less frequent cleaning for sustainability, this hotel offers daily cleaning and towel changes, a service appreciated by many. A recurring issue mentioned by guests is the strong, unpleasant odor in the laundry facilities, which can be off-putting.