Ness by D-Ocean

The hotel offers a serene escape, distinguished by its direct access to the lagoon and its captivating lush tropical garden and architecture, creating an immediate sense of tranquility and beauty. Guests consistently highlight the spacious rooms, comfortable bedding, and the attentive service provided by the staff, all contributing to a highly enjoyable stay. The beautiful setting, with its beachfront dining and impressive greenery, makes it an ideal choice for couples seeking a peaceful and romantic getaway, as well as families who appreciate the ample room space, inviting pool, and convenient beach access. It also serves as a perfect retreat for sightseers looking to unwind after exploring the island, and business travelers who value a quiet environment with excellent facilities. To enhance your experience, consider bringing water shoes for comfortable snorkeling in the lagoon and be aware that the pool can become crowded during peak times.

Facilities & Amenities
The hotel's pool is frequently described as beautiful and pleasant, though many guests noted it can become quite crowded and often lacks sufficient sunbeds, especially during peak seasons or weekends, leading to frustration. Some found the pool to be small relative to the hotel's capacity and occasionally noisy. Most guests highly value the direct access to the beach, which provides a stunning lagoon ideal for swimming and snorkeling, with snorkeling equipment available for loan. While parasols are provided on the beach, some guests felt there weren't enough to accommodate everyone. The on-site spa is a significant highlight, offering relaxing massages and treatments that guests found to be a true asset for unwinding. Although the hotel provides two parking lots, guests frequently report a shortage of available spaces, particularly on weekends or for day visitors, often necessitating parking outside the premises. Thoughtful amenities include beach towels available with a deposit and convenient outdoor showers for rinsing off after beach activities.

Cleanliness & Room Comfort
Guests consistently commend the spaciousness and impeccable cleanliness of the rooms, often describing them as well-maintained and inviting. The bedding receives widespread praise for its exceptional comfort, ensuring a restful night's sleep for most visitors. Many rooms are equipped with a practical kitchenette, which guests find highly convenient for preparing light meals or snacks. While the bathrooms are generally spacious, some guests have pointed out design flaws, such as the absence of proper partitioning in the shower area, which can lead to water spilling onto the floor. A few reviews also mentioned a transparent wall separating the bathroom from the main room, potentially causing light disturbances at night. Although the majority of rooms offer a quiet ambiance, some located near the roadside or external machinery experienced noticeable noise levels. Additionally, a small number of guests reported occasional unpleasant odors emanating from the bathrooms.

Dining & Food Quality
Feedback regarding the hotel's dining options presents a mixed picture. The breakfast buffet is frequently lauded for its copious and varied selection, with many guests enjoying the delicious offerings and the picturesque lagoon view. However, some guests found the breakfast to be expensive for the value, citing a perceived lack of fresh juices and a limited array of high-quality products, with certain items running out early in the morning. The main restaurant generally garners positive comments for its delicious and well-presented dishes, with many highlighting the quality ingredients and varied menu. Conversely, some guests experienced slow service and found certain dishes to be basic or not meeting expectations, such as an unmastered risotto. The bar is a popular spot, celebrated for its good cocktails and tasty tapas, enjoyed in a pleasant atmosphere, often accompanied by live music. Yet, some found the bar service to be slow and noted that specific seating areas required a purchase.

Location & Accessibility
The hotel's location is consistently highlighted as a significant advantage, being ideally situated directly on the lagoon with direct beach access. Guests highly appreciate the convenience of stepping directly from the hotel onto the sand, allowing them to fully enjoy the beautiful waterfront setting. This prime position makes the hotel an excellent choice for those seeking relaxation by the sea and easy access to water activities. The property is also conveniently nestled within an animated neighborhood, providing effortless access to various local amenities such as a small supermarket, a pharmacy, a bakery, and several pizzerias and other dining establishments. This proximity allows guests to easily acquire provisions or explore nearby eateries without the need for extensive travel. While the hotel does offer parking facilities, guests frequently note that available spaces can be limited, particularly during busy periods.

Staff & Service
The staff at the hotel consistently garners high praise for their warmth, friendliness, and professionalism. Guests frequently commend their attentiveness and willingness to go the extra mile to ensure a pleasant stay, often describing them as being "aux petits soins" or highly caring. The welcome upon arrival is frequently highlighted as particularly inviting, with staff members being consistently smiling and responsive to guest needs. While the majority of service experiences are positive, some guests did note instances of slow service at the bar or restaurant, which occasionally impacted their experience. Housekeeping is often mentioned for its impeccable cleanliness and efficiency in maintaining the rooms. The hotel director is also recognized for being involved and available to guests, further contributing to the overall positive service perception. Staff are also appreciated for their ability to communicate effectively in multiple languages, enhancing the guest experience.

Additional Information
The hotel enforces a strict non-smoking policy across the entire property, including room terraces, the restaurant, and the bar, with only two small designated smoking areas available. This policy was a point of concern for some guests who smoke, finding it restrictive and inconvenient. The hotel also accommodates day visitors, allowing non-staying guests to utilize the facilities; however, some reviews indicated this practice contributed to pool crowding and impacted the availability of sunbeds for overnight guests. A thoughtful amenity provided is a reusable water gourd upon arrival, with a free refill station available for guest convenience. For those staying during festive periods, the hotel is celebrated for its magical Christmas and New Year celebrations, featuring special decorations, attentive service, and excellent festive meals. While generally well-maintained, some guests noted ongoing maintenance issues, such as a closed fitness center and occasional unpleasant odors in bathrooms.