M Boutique Station 18

This hotel stands out for its unique and vintage industrial design, which is consistently praised for its aesthetic appeal and thoughtful details from the lobby to the rooms. Its signature feature is its direct proximity to Aeon Mall Station 18, offering unparalleled convenience for shopping and dining. The hotel is particularly well-suited for families due to its surprisingly spacious rooms, and for sightseers and business travelers who appreciate easy access to amenities and a comfortable base. Many guests find it offers excellent value for money. However, some guests have reported ongoing renovation noise during their stay, which can be disruptive; it is advisable to inquire about this beforehand. Additionally, while convenient for local attractions, the hotel is a considerable distance from the city center, which is an important consideration for those planning to explore downtown.

Facilities & Amenities
The hotel offers a range of practical facilities that enhance the guest experience. A highly appreciated amenity is the complimentary laundry room, equipped with washing machines, dryers, detergent, softener, and iron boards, making it ideal for longer stays or quick refreshes. Guests also benefit from a convenient water dispenser providing both hot and cold water, and an EV charging station for electric vehicles. In-room amenities include a mini fridge, hair dryer, safety box, and thoughtful touches like hotel slippers and mugs with lids. However, feedback on the mini fridge functionality is mixed, with some reporting it was not cold. The television in rooms is often noted as outdated, offering limited channels without smart features like YouTube or Netflix. While the Wi-Fi is available, some guests experienced weak signals or intermittent connectivity. The elevator is described by some as being quite small.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, with many appreciating the generous size of the deluxe and family suites, often featuring high ceilings. The beds are widely regarded as comfortable, though some guests have mixed opinions on pillow comfort. However, several reviews highlight concerns regarding cleanliness, specifically mentioning dust on surfaces and shelves, and some instances of old or stained bed sheets and towels. The bathroom experience is a notable point of contention; while spacious with good water pressure, common issues include mold on tiles, drainage problems, and slippery floors. A frequent complaint is the design of the bathroom door, with some rooms lacking a full door or having glass doors that do not close properly. Noise levels are a significant concern for many, with thin walls allowing sounds from adjacent rooms, corridors, and even plumbing to be easily heard. The air conditioning is generally powerful, though some units are positioned directly towards the bed. A lack of wardrobe space and limited power outlets near the bed were also noted.

Dining & Food Quality
The hotel does not provide a complimentary breakfast, as its in-house restaurant typically opens later in the day, usually around noon. However, guests consistently praise the Japanese restaurant, Mizakaya, located at the ground floor, for its good food quality, including fresh sashimi, hotpot, and sushi, all offered at a good value. While some guests experienced minor issues like stale beer, these were promptly rectified by the staff, ensuring a positive dining experience. Beyond the hotel, the surrounding area is rich with food options, including various coffee shops and a wide array of eateries, some even catering to vegetarian preferences. A nearby food court also provides convenient access to diverse local cuisine, making it easy for guests to find suitable meals throughout their stay.

Location & Accessibility
The hotel's location is a significant advantage for many guests, being directly adjacent to Aeon Mall Station 18, which is accessible within a short walk. This proximity offers immense convenience for shopping, dining, and accessing last-minute necessities. A 99 Speedmart is also conveniently located directly opposite the hotel. The surrounding area is noted for its abundance of eateries and coffee shops, providing ample choices for meals and snacks. While the immediate vicinity is described as quiet and safe, the hotel is consistently reported as being quite far from the city center, typically requiring a 10 to 30-minute drive or taxi ride to reach downtown attractions. For guests arriving by air, the hotel is approximately 15 minutes from the airport. Parking is primarily street-based, with limited hotel bays and public paid options, which can be challenging to find, especially during peak hours or weekends. Some guests also noted the presence of wild dogs barking near the mall path at night.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests, significantly contributing to a positive stay. Many reviewers highlight the friendly staff who are described as helpful, attentive, and accommodating, often greeting guests with smiles and politeness. The check-in and check-out process is frequently noted as quick and efficient, with some guests experiencing express procedures. Staff members are commended for their responsiveness to guest requests and issues, such as promptly addressing a leaking bidet, replacing a faulty shower, or rectifying a stale beer issue in the restaurant. The housekeeping service is also appreciated for daily replenishment of water bottles, replacement of toiletries, and maintaining room cleanliness. While the overall service is excellent, one guest noted an instance where a staff member did not hold the door, suggesting a minor area for improvement in general hospitality training.

Additional Information
Guests should be aware of a recurring issue with renovation noise, particularly on certain floors, which has been reported as significantly disruptive and irritating by some, even leading to early check-outs. It is highly advisable to inquire about any ongoing works before booking to ensure a peaceful stay. The hotel's unique structure, occupying multiple shop lots rather than being a standalone building, contributes to its distinctive design and ambiance. While some guests were asked for a deposit upon check-in, others reported not being required to pay one, indicating a potential inconsistency in this policy. Some rooms may not feature a bathtub, which could be a consideration for guests who prefer this amenity. Additionally, a few guests noted instances of water leakage on ceilings or walls, suggesting occasional maintenance concerns. While some rooms include slippers, others reported they were only provided upon request, or not at all.