HOTEL LiVEMAX Hiroshima Funairimachi Riverside

This hotel is frequently praised for its excellent value and clean, comfortable accommodations, making it a popular choice for budget travelers and business travelers seeking a practical stay. A standout feature is the microwave available in every room, which guests find incredibly convenient for preparing meals. Its location, often noted for a pleasant river view from some rooms, also places guests within walking distance of key historical sites. While the automated check-in process is generally efficient, some guests recommend familiarizing themselves with it beforehand. The hotel is also a good fit for solo travelers looking for a quiet and well-equipped base to explore the city. To enhance your stay, consider utilizing the in-room microwave for self-catering and be prepared for the surrounding area's unique character.

Facilities & Amenities
Guests frequently highlight the convenience of the microwave found in every room, which is a significant advantage for self-catering. Rooms are also equipped with a refrigerator (sometimes with chilled glasses), a kettle, and a large television. Many appreciate the inclusion of extension cords, humidifiers, hair dryers, and USB charging points near the bed, enhancing overall comfort and utility. The hotel provides laundry facilities with washing machines and dryers, though some guests note these can be busy or occasionally unclean. While there are vending machines for drinks outside the building, some guests wished for soft drink options inside.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and well-maintained, contributing to a pleasant stay. The beds are consistently described as comfortable and often large, ensuring a restful night's sleep. Many rooms offer a quiet environment, and the air conditioning is generally effective. However, some guests report issues with small rooms, which can feel cramped. Recurring concerns include a persistent cigarette smell in some rooms, even non-smoking ones, and occasional findings of dust on surfaces or stains on bedding. There are also reports of mold in bathrooms and drainage issues with sinks or showers, indicating inconsistent cleaning in these areas.

Dining & Food Quality
The hotel does not offer on-site dining, and guests frequently note the absence of breakfast options. Many reviews mention that there are few restaurants nearby, requiring guests to venture further for meals. Similarly, the immediate vicinity lacks food stores, which can be inconvenient for those looking to purchase snacks or ingredients. While the in-room microwave helps guests prepare their own food, the limited dining choices in the surrounding area mean guests should plan their meals accordingly before returning to the hotel.

Location & Accessibility
The hotel's location is a mixed bag for guests. It is conveniently within walking distance of the Peace Memorial Park and Museum, making it ideal for sightseeing. Proximity to tram stops and bus stops ensures good access to public transportation, and there are convenient stores and drugstores nearby. Some rooms offer a pleasant river view, and the area is generally quiet at night. However, a significant number of guests express discomfort with the hotel being surrounded by "love hotels", which can be off-putting, especially for families. The hotel is also considered far from Hiroshima Station, requiring a 20-30 minute tram ride, and parking is not available on-site, necessitating the use of nearby coin parking.

Staff & Service
Feedback on staff and service is notably mixed. Some guests praise the helpful staff and describe them as friendly and courteous, particularly the cleaning staff. The quick check-in and check-out process, facilitated by automated machines, is often appreciated for its efficiency. However, a considerable number of reviews report unhelpful staff and instances of poor customer service, with some staff members described as unprofessional or unresponsive. There are also mentions of a language barrier for non-Japanese speakers. Guests have reported issues with staff refusing requests, such as room changes for health reasons, or being unavailable at the reception during certain hours, leading to frustration.

Additional Information
The hotel primarily utilizes an automated check-in system, which most guests find straightforward, though some initially struggle with it. It's important to note that the reception desk may have limited reception hours, with staff not always present, which can be problematic if issues arise. Guests should be aware that there is no phone in the room to directly contact the front desk. While the hotel offers a pet-friendly policy, some reviews indicate that the cleanliness of pet-designated rooms can be inconsistent, with reports of stains.