ibis Styles Tokyo Ginza East

This hotel offers a memorable stay in Tokyo, distinguished by its public bath and onsen located on the top floor, providing a serene escape after a day of exploration. Guests consistently praise the hotel's overall cleanliness and quiet atmosphere, ensuring a restful experience. A unique and highly appreciated amenity is the foot massager found in many rooms, offering much-needed relief for tired feet. While rooms are typically compact, a common characteristic of Tokyo accommodations, many guests find them efficiently designed and comfortable. The hotel is particularly well-suited for sightseers and explorers who spend their days traversing the city, as the onsen and foot massagers are perfect for rejuvenation. Couples seeking a tranquil retreat and families appreciating the convenience of on-site laundry facilities will also find this hotel appealing. To maximize comfort, guests are advised to make full use of the in-room foot massagers and the relaxing public bath. Additionally, those sensitive to noise might consider requesting a room on a higher floor to ensure an undisturbed stay, and be mindful of luggage space in the compact rooms.

Facilities & Amenities
The hotel offers a range of convenient facilities designed to enhance guest comfort. A standout feature is the public bath and onsen located on the top floor, providing separate indoor and outdoor bathing areas for men and women, which guests find incredibly relaxing after long days of walking. Adjacent to the bath, a vending machine, water dispenser, and complimentary ice cream are available, adding a thoughtful touch. Many rooms are equipped with a foot massager, a highly appreciated amenity that helps alleviate fatigue. For guests on longer trips, coin-operated washing machines and dryers are conveniently located on the top floor, though some note the dryers can be slow. The hotel also features a small rooftop terrace with seating, offering a quiet spot to unwind. Additionally, Accor members benefit from an exclusive lounge providing free drinks throughout the day, and a microwave is available for guest use, proving useful for heating up snacks or meals.

Cleanliness & Room Comfort
Guests consistently praise the hotel's exceptional cleanliness, noting spotless rooms and well-maintained common areas. While room size is typically compact, a common characteristic of Tokyo hotels, some guests found their accommodations surprisingly spacious. Despite the efficient design, managing multiple large suitcases can be challenging. The beds are widely commended for their comfort and firmness, complemented by good pillows and quality linens, ensuring a restful night's sleep. Most guests experience a quiet atmosphere, contributing to peaceful rest. However, some reported issues with a sensitive motion sensor light near the entrance activating at night, and occasional outside noise or a noisy air conditioner. In-room amenities include a coffee maker, pyjamas, slippers, and a foot massager, with some rooms also featuring a hair curler and heated toilet seat. The bathroom is generally clean with a powerful shower, though some found the shower-in-tub setup a bit small.

Dining & Food Quality
Guest feedback on dining options is mixed, though generally positive. The breakfast offers a mix of Japanese-style dishes and some Western options, described as decent, tasty, and simple yet satisfying by many. However, some guests found the variety limited and felt it was overpriced, while others considered it good value. The breakfast room is noted as being small, which can lead to crowding during peak hours. The hotel's restaurant primarily serves breakfast and is not open for lunch or dinner, though a small Thai restaurant is mentioned as being attached to the hotel. There is no dedicated bar on-site. For Accor members, free coffee and soft drinks are available in the lounge area throughout the day. While the immediate neighborhood offers a variety of coffee shops and restaurants, some guests found the area somewhat quiet or lacking diverse dining options directly adjacent to the hotel, often relying on nearby convenience stores for quick meals.

Location & Accessibility
The hotel's location is a significant draw for many guests, situated on a quieter side street in Ginza, offering a peaceful retreat from the city's bustle. It provides convenient walking access to major attractions, including the main Ginza shopping district, Tokyo Station, and the Tsukiji market, typically within a 10 to 15-minute stroll. The hotel boasts excellent accessibility to public transportation, being within a 6 to 15-minute walk of several subway stations across multiple lines, including direct connections to both Haneda and Narita airports. This makes navigating Tokyo incredibly easy. The immediate neighborhood is described as quiet and safe, with numerous convenience stores and a variety of local restaurants and coffee shops nearby. While most guests appreciate the tranquil setting, some found the area a bit remote or less vibrant compared to other parts of Tokyo, requiring a short walk to reach more active areas.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight their ability to speak English well, which greatly assists international travelers. The check-in process is generally described as quick and efficient, contributing to a smooth arrival experience. Staff members are often commended for going above and beyond, assisting guests with various requests such as sending suitcases to their next destination, holding luggage after checkout, and providing excellent local restaurant suggestions. One notable instance involved exceptional assistance with a missing bag, showcasing a high level of dedication. While most interactions are positive, a few guests reported instances of slow or less attentive service during check-in, or perceived some staff as less proficient in English. Overall, the hotel's team is seen as professional and eager to ensure a comfortable and pleasant stay for all visitors.

Additional Information
Guests should be aware of several unique aspects that enhance or impact their stay. For Accor loyalty members, the hotel offers benefits such as welcome drinks and access to an exclusive lounge with complimentary beverages, though some members experienced inconsistencies with staff understanding their rewards program benefits or receiving promised room upgrades. A specific hotel policy notes that lost access cards are subject to a charge. The hotel also features distinct tatami-style rooms, providing a traditional Japanese aesthetic for those seeking a unique experience. Some guests noted confusion due to the presence of another similarly named hotel, "Ibis Styles Tokyo Ginza," in close proximity, which can lead to navigation challenges. Additionally, a change in the smoking policy, with the closure of a designated smoking room mid-stay, was noted by some guests, requiring them to use an outdoor public smoking area further away.