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Good to know

  • Dine at TOH restaurant onsite

    Sample signature fusion cuisine at the onsite TOH restaurant, which features a mix of traditional and modern decor.

  • Explore 300-year-old hacienda ruins

    Walk through the historic property grounds that integrate original stone structures with modern hotel architecture.

  • Inconsistent room maintenance and amenities

    Some guests report issues with water pressure, housekeeping frequency, and the availability of basic room supplies like bottled water.

  • Book ground-floor swim-out rooms

    Reserve first-floor accommodations to enjoy direct access to the swimming pool from your private terrace.

  • Access Merida airport and center

    Reach Manuel Crescencio Rejón International Airport and Merida's Main Square within approximately 11 kilometers of the property.

  • Relax in balcony hot tubs

    Choose second-floor suites to access private hot tubs located on your balcony.

  • Utilize wheelchair accessible pool ramps

    Navigate the property easily with wheelchair ramps installed in many common areas, including the swimming pool.

  • Limited staffing impacts service speed

    Guests frequently report slow response times for room service and pool area assistance due to limited onsite staff.

This summary was created by AI and might not be 100% accurate.

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    Reviews

    8.8
    Excellent
    based on 435 ratings from top 
    sites
    sites

    Review summary

    Summarized by AI from 200+ reviews

    This hotel is a tranquil historic hideaway perfect for couples, families, and those seeking a unique event venue. Its location on the outskirts of Mérida offers a serene escape with proximity to the airport and easy access to the city. The property boasts spectacular swimming pools, some with direct room access, set amidst beautiful facilities and well-maintained green areas. Guests consistently praise the attentive and friendly staff and the delicious, often gourmet, cuisine served in the restaurant, particularly the extensive breakfast buffet. For a truly special experience, consider booking a room with direct pool access to enhance your stay.

    Top amenities

    All amenities

    Property amenities

    1. Sun umbrellas
    2. 24-hour security
    3. Invoice provided
    4. First aid kit

    Room amenities

    1. Fire extinguisher
    2. Garden or backyard
    3. Smoke detector

    Location

    Sin Nombre No. 7 23, 97314, Merida, Mexico

    Distance from Hacienda Susula

    1. 7.7 km from Merida (City center)
    2. 293.5 km from Cancun International Airport

    Property info

    Sin Nombre No. 7 23, 97314, Merida, Mexico

    Frequently Asked Questions about Hacienda Susula

    • Is there a pool area at Hacienda Susula?

      No, Hacienda Susula doesn’t offer pool areas.

    • Are pets allowed at Hacienda Susula?

      No, Hacienda Susula doesn’t allow pets.

    • Is parking available at Hacienda Susula?

      No, Hacienda Susula doesn’t provide parking.

    • Where is Hacienda Susula located?

      Hacienda Susula is located in Sin Nombre No. 7 23, 97314, Merida, Mexico.

    • What is the cancellation policy for Hacienda Susula?

      The cancellation policy for Hacienda Susula varies depending on the type of room and booking conditions.

    The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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