Grand Business Inn

This hotel is highly regarded for its excellent location, situated just steps away from the Nana BTS Skytrain station, making it an ideal base for exploring Bangkok. Its signature feature is its vibrant setting in the heart of Soi 11, offering immediate access to a lively array of restaurants, shops, and nightlife. This makes it particularly well-suited for solo travelers, sightseers, and adults looking to immerse themselves in the city's energetic atmosphere. Guests consistently praise the friendly and helpful staff and the overall value for money. While the hotel offers comfortable and clean accommodations, some guests note that the beds can be quite firm. For a more peaceful stay, it is advisable to request a room on a higher floor or facing away from the street to minimize noise from the bustling area.

Facilities & Amenities
Guests find the hotel's facilities convenient and practical for their stay. Each room is typically equipped with an electric kettle, a selection of teas and coffees, and daily replenished water bottles. A fridge is also provided for guest use. While a safe is available in rooms, some guests have reported issues with its functionality. The air-conditioning generally works well, providing a comfortable environment. The hotel offers strong Wi-Fi, ensuring guests can stay connected. A significant convenience is the 24-hour restaurant located on the ground floor, providing easy access to meals at any time. Additionally, the hotel's proximity to 7-Eleven stores and foreign exchange places adds to the overall convenience for travelers.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness and the spaciousness of its rooms, which are often described as comfortable. However, feedback on bed comfort is mixed, with many guests finding the mattresses to be quite hard. Noise can be a significant issue, with reports of street noise from the lively area and corridor noise impacting sleep quality. While rooms are well-maintained, some aspects of the bathroom are noted as dated, including showers over high bathtubs, issues with shower heads falling, and occasional problems with toilet flushing. Some guests have also reported a musty smell in rooms or bathrooms, and a desire for more power plug points.

Dining & Food Quality
The hotel features a 24-hour restaurant on the ground floor, which is highly appreciated by guests for its convenience and the quality of its food. This restaurant serves a variety of legit Thai dishes and some Western options, making it a reliable choice for meals throughout the day and night. While breakfast is available, it is often described as basic but good, with some guests noting a lack of extensive variety. For room service, guests should be aware that food is typically delivered in takeaway containers with plastic cutlery, and immediate payment is usually required rather than charging to the room.

Location & Accessibility
The hotel's excellent location is consistently highlighted as one of its strongest assets. It is situated very near to the BTS Skytrain Nana stop, often just a two-minute walk away, providing convenient access to public transportation. This central location places guests in the heart of downtown Bangkok, within walking distance to shops and restaurants. Being on Soi 11, the area is known for its vibrant nightlife and diverse dining options. Guests also appreciate the easy access for taxis, Grab, and tuk-tuks, and its proximity to major shopping centers like Terminal 21, Siam Paragon, and Central World.

Staff & Service
The hotel staff consistently receives high praise for being friendly, helpful, and attentive. Guests frequently commend their politeness and willingness to assist with various requests. The check-in process is generally described as quick and efficient. The hotel maintains good security, with staff often checking IDs or passports for visitors, which contributes to a sense of safety. Housekeeping is noted for being attentive and ensuring rooms are clean. While most interactions are positive, a few guests have reported isolated instances of staff attitude or issues regarding late check-out charges and taxi arrangements, though these appear to be exceptions to the generally positive service.

Additional Information
Guests should be aware of certain hotel policies and characteristics that may impact their stay. The hotel has a policy of requiring ID/passport checks for visitors entering the premises, which some guests find intrusive. Another point of note is the hotel's practice of providing only one key card per room, which can be inconvenient for guests who wish to leave devices charging while they are out. While the hotel is praised for its location and staff, many reviews mention that the property feels dated or old, suggesting that some areas could benefit from renovation. There have also been instances of overbooking, leading to guests being assigned rooms in older sections of the hotel.