Golden Point Resort

The resort offers a memorable escape, distinguished by its daily boat trips for dolphin watching and snorkeling on vibrant reefs, providing an unparalleled marine experience. Guests consistently highlight the exceptional hospitality from the staff and owners, creating a warm, family-like atmosphere. The property boasts stunning ocean views and a peaceful, remote setting, ideal for unwinding. Its culinary scene is a significant draw, particularly the delicious Lebanese-influenced cuisine. This makes it a perfect fit for relaxation seekers looking for tranquility, adventure enthusiasts eager for unique marine excursions, and foodies seeking distinctive flavors. Families and couples also find the resort appealing for its blend of activities and serene environment. To maximize your stay, guests are encouraged to fully embrace the unique marine excursions and savor the distinctive culinary offerings that set this destination apart.

Facilities & Amenities
The resort provides a range of amenities, though guest experiences are mixed regarding their condition and availability. A swimming pool is present near the bar area, offering a place to relax, but some guests noted issues with its cleanliness, mentioning algae and the need for the pump to be activated. While air conditioning is available in rooms and generally reported to work well, there is a notable absence of Wi-Fi in rooms, and cellular reception can be poor, limiting internet access. Some guests also experienced issues with kettles not functioning. The overall impression suggests that while the basic amenities are there, the property appears somewhat run down and could benefit from more consistent maintenance and updates to enhance the guest experience.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many reviews praise the clean rooms, comfortable beds, and the presence of new air conditioning that functions effectively. Some rooms are described as spacious and offer stunning ocean views, with guests appreciating the soft cotton sheets. However, a significant number of reviews highlight concerns, reporting dirty bathrooms and toilets with stains and even a sewage smell. Issues such as dirty sheets, bugs in beds, broken shower heads, and leaks under sinks were also noted. Rooms are frequently characterized as basic, tired, old, or run down, lacking sufficient facilities like a phone to contact reception, a TV, or essential toiletries such as shower gel, soap, or face towels. Some guests also found the beds to be uncomfortably hard.

Dining & Food Quality
The dining experience at the resort receives widespread acclaim, with many guests describing the food as delicious and excellent, some even calling it the best in Fiji. A standout feature is the fantastic Lebanese influence on the menu, with items like hummus and Lebanese cake being highly recommended. The cuisine is praised for being fresh and offering a varied menu, including local Fijian dishes. Specific highlights include grilled lobster, baked cheesecake, and iced coffee. The breakfast is also generally well-regarded. However, some guests found the food to be expensive for the small portions served, and a few reported issues with cold and soggy chips or long wait times for dinner. Despite these minor points, the culinary offerings are a major draw for most visitors.

Location & Accessibility
The resort's beautiful location is consistently highlighted as a major asset, offering a peaceful and serene environment. Situated directly oceanfront, it provides stunning views of neighboring islands and picturesque sunrises, making it ideal for early morning walks. The property is conveniently located on the Kings Highway, approximately 20 minutes' drive from Rakiraki Town, allowing for access to local shopping. While acknowledged as being somewhat remote and out of the way, guests generally agree that the journey is worthwhile for the tranquility and natural beauty it offers. Its quiet environment makes it a perfect retreat from the hustle and bustle of city life, allowing guests to truly unwind amidst nature.

Staff & Service
The staff at the resort consistently receive glowing reviews for their super friendly, welcoming, and attentive demeanor, with many guests feeling they were treated like family. Their excellent service and helpful nature are frequently praised, contributing significantly to a positive guest experience. However, there is a stark contrast in feedback regarding the manager. Numerous reviews describe the manager as rude, overbearing, unprofessional, and critical of staff in front of guests. Complaints include the manager refusing refunds, having poor customer service skills, and even telling guests to leave, leading some to feel unsafe. This mixed feedback indicates a significant disparity between the highly praised general staff and the management.

Additional Information
A unique and highly recommended feature of the resort is its offering of daily boat trips for dolphin watching, snorkeling on vibrant reefs, visiting a sandbank, and hand fishing. Guests are advised to bring their own snorkel gear and consider packing drinks and snacks for these excursions. While the resort is described as having a pet-friendly policy, some guests expressed discomfort with dogs being present in the restaurant area, citing hygiene concerns. It is also noted that the property lacks a real beach for swimming directly from the resort. Some guests mentioned concerns about the music volume during dinner and a lack of emphasis on environmental responsibility regarding marine life during tours. There were also mixed messages regarding the policy on bringing outside food and alcohol onto the premises.