FairBridge Inn Express Tukwila

The hotel's primary appeal lies in its strategic location near major freeways and the airport, making it a practical choice for budget travelers and those seeking a convenient stopover during transit. While guests frequently commend the friendly and helpful staff, the property is widely described as run-down and in significant need of renovation, with numerous reports of uncleanliness and maintenance issues throughout the rooms and common areas. Many guests also experienced persistent problems with the Wi-Fi connectivity and the in-room televisions. For travelers prioritizing affordability and easy access to transportation routes, this hotel might be considered, but it is crucial to manage expectations regarding the overall condition and amenities. It is advisable to confirm the availability of advertised services like breakfast and pool access before booking.

Facilities & Amenities
The hotel's facilities and amenities frequently receive mixed to negative feedback from guests. The swimming pool is a recurring point of contention, often reported as being closed, dirty, or in disrepair, with some guests noting it was filled with algae. While some reviews mention the pool was operational, it often needed significant work. Wi-Fi connectivity is a widespread issue, with many guests experiencing slow speeds, frequent disconnections, or complete unavailability, making it difficult to use personal devices. Similarly, the in-room televisions are a source of frustration, with reports of them not working, having poor reception, missing components, or being difficult to operate. Other basic amenities like ice machines are sometimes found to be broken, and the washer and dryer facilities are described as old and non-functional.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is predominantly negative. Many rooms are described as dirty upon arrival, with reports of dusty floors, crumbs, and even garbage under the beds. A significant number of guests noted unpleasant odors, particularly the smell of cigarettes, even in non-smoking rooms. The overall room condition is frequently criticized, with numerous accounts of cracks in walls, broken doors that do not close or lock properly, holes in walls, and damaged furniture. Issues with bathroom fixtures, such as rust holes in sinks and loose water handles, are also common. While some guests found the beds comfortable, others reported them as uncomfortable or broken. Noise levels from the nearby highway are a consistent complaint, often making it difficult to sleep and necessitating earplugs. Basic in-room amenities like soap, coffee supplies, and towels are often missing or insufficient.

Dining & Food Quality
The hotel's breakfast service is a frequent source of disappointment for many guests. While advertised as included, numerous reviews indicate that breakfast is often not available at all, or is severely limited. Guests report that items run out very quickly, sometimes within an hour of opening, leaving little to no food for later arrivals. When available, the selection is described as basic, often consisting of only a few items like waffles, bread, and some dairy products, lacking common breakfast staples such as cheese, ham, fruit, or eggs. The overall quality and variety are consistently criticized, with some guests receiving only a "pitiful to-go sack" instead of a proper meal. This discrepancy between advertised offerings and actual availability leads to significant frustration for those who booked specifically for the breakfast benefit.

Location & Accessibility
The hotel's location is frequently cited as its main advantage, offering easy access to major freeways and being conveniently situated near the airport. It is also noted for its proximity to gas stations and being within a commercial area. However, this proximity to the highway also means guests consistently report significant noise from traffic, which can be disruptive, especially at night. The surrounding area is often described as unkempt, with reports of garbage and puddles around the property. Parking is a major concern for many, with guests frequently finding the lots messy, overcrowded, and difficult to navigate, sometimes resulting in vehicles being blocked in. Some guests also expressed discomfort due to the presence of sketchy individuals in the parking areas.

Staff & Service
The hotel staff generally receives positive remarks from guests, with many describing them as friendly, helpful, and professional. Despite the numerous issues with the property itself, the staff are often commended for their efforts to assist guests and address concerns. However, the check-in process can be problematic, with reports of long wait times, issues with room keys not working, and a lack of staff availability, particularly during late-night hours. Some guests experienced difficulties with the deposit policy, noting that card deposits take a long time to be refunded, leading to a preference for cash deposits. While staff are often willing to help, their ability to resolve all issues is sometimes limited by the hotel's overall condition and operational challenges.

Additional Information
A significant point of concern for guests is the hotel's deposit policy, which often requires a $100 payment. Many guests strongly advise paying this deposit in cash to ensure immediate refund upon checkout, as card deposits are frequently reported to take several days or even weeks to be released, causing financial inconvenience. While the hotel is noted as pet-friendly, specific details regarding pet amenities or designated areas are scarce in reviews. Guests should also be aware that the hotel's advertised amenities and services, such as breakfast and pool access, may not always be available as promoted, leading to considerable disappointment. The overall impression is that the property is undergoing a period of significant decline, with many basic operational aspects not consistently meeting guest expectations, making it crucial for visitors to manage their expectations regarding the actual offerings versus what is advertised.