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    Hotel DoubleTree By Hilton Kuala Lumpur (Kuala Lumpur, Malaysia)

    Hotel DoubleTree By Hilton Kuala Lumpur (Kuala Lumpur, Malaysia)

    About DoubleTree By Hilton Kuala Lumpur

    The DoubleTree by Hilton Kuala Lumpur hotel is 10 minutes walk from the famous Petronas Twin Towers and is situated near the centre of downtown Kuala Lumpur. Modern guest rooms feature satellite TV, Wi-Fi, signature Doubletree Sweet Dreams bedding, sofa and complimentary bathroom amenities. Maintain any fitness regime in the on-site gym or cool off in the outdoor saltwater swimming pool. Business travellers also have access to the 24 hour business facilities including 37,000 sq.ft of available meeting space. Guests can indulge any taste, with five hotel restaurants to choose from including the award winning Makan Kitchen, the Axis Lounge, The Food Store, the Cellar Door and for lovers of Italian, Tosca. The hotel offers guests a complimentary shuttle bus to nearby attractions and guests are spoilt for choice with the Kuala Lumpur Convention Center, The Intermark and the Pavilion Kuala Lumpur within easy walking distance.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa(Unavailable)
    • Parking
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index based on 32241  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  (8.9 / 10)
    • RoomsExcellent  (8.6 / 10)
    • ServiceExcellent  (8.8 / 10)
    • CleanlinessExcellent  (9.1 / 10)
    • Value for moneyVery good  (8.3 / 10)

    Positive Reviews

    positive:

    Great Recreational Facilities

    The pool and the on-site gym rated positively across a number of reviews with many previous guests remarking how clean and well kept these areas were by hotel staff.

    positive:

    Bountiful Breakfast Buffet

    The Makan Kitchen is renowned for its food and breakfast is no different, with a number of past visitors commenting on the delicious buffet and made to order dishes. Visitors who ate in one of the other four restaurants also commented on the fresh tasty breakfast options available.

    positive:

    Excellent Executive Lounge

    A number of business travellers and Diamond or above Hilton Honours members who stayed on the executive floor, and thus had access to the executive lounge, raved about the standard of the lounge commenting on the view, food and complimentary drinks available.


    Negative Reviews

    negative:

    Problems With Cleaning

    Whilst this hotel had some good reviews about the cleanliness of common areas, a number of reviewers were not at all happy about the standard of cleaning in the rooms, with some citing moldy tiles and foul smells from bed linen as major turn-offs.

    negative:

    Miscommunication Between Staff

    Some visitors to the hotel remarked that they had tried to communicate to staff their special needs during their stay, but these were not passed onto or listened to correctly by staff, which resulted in these guests not receiving their additional amenity and thus these guests left less than positive reviews about inter-staff communication.

    negative:

    Dodgy Wi-Fi

    A common complaint amongst previous guests to the hotel was the lack of a stable WI-Fi signal. It seems that visitors did not have any trouble getting onto Wi-Fi but had great difficulty staying on and doing basic tasks, as the signal strength was very week and its capacity overloaded.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Hotel bar
    10. Pool bar
    11. Outdoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. Computer with Internet
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Snack bar
    19. Deck chairs
    20. Towels at the pool
    21. Laundry service
    22. WiFi in public areas
    23. Room service
    24. 24-hour room service
    25. Doctor on site
    26. Concierge
    27. Airport shuttle
    28. Free WiFi in public areas
    29. Valet parking
    30. Pool
    31. Luggage storage
    32. Free WiFi
    33. Breakfast
    34. Kids' pool
    35. Hand sanitizer provided
    36. Temperature screening
    37. Safe distance
    38. Response protocol
    39. Online check-in/check-out
    40. New safety protocols
    41. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Organized activities for kids
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Shower
    2. Ironing board
    3. Television
    4. Hairdryer
    5. Electric kettle
    6. Air conditioning
    7. Cosmetic mirror
    8. Minibar
    9. Satellite TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Free WiFi (rooms)
    17. Flatscreen TV
    18. Closet
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    348 Jalan Tun Razak,  50400,  Kuala Lumpur,  Malaysia
    Telephone: +60 321727272 | Fax: +60 321727270 | 

    Frequently Asked Questions about DoubleTree By Hilton Kuala Lumpur

    • Is there a pool area at DoubleTree By Hilton Kuala Lumpur?

      Yes, DoubleTree By Hilton Kuala Lumpur offers 2 pool areas.

    • Are pets allowed at DoubleTree By Hilton Kuala Lumpur?

      No, DoubleTree By Hilton Kuala Lumpur doesn’t allow pets.

    • Is parking available at DoubleTree By Hilton Kuala Lumpur?

      Yes, DoubleTree By Hilton Kuala Lumpur provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at DoubleTree By Hilton Kuala Lumpur?

      Check-in at DoubleTree By Hilton Kuala Lumpur is available from: . Check-out time is by .

    • Where is DoubleTree By Hilton Kuala Lumpur located?

      DoubleTree By Hilton Kuala Lumpur is located in 348 Jalan Tun Razak, 50400, Kuala Lumpur, Malaysia.

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