Best Western Tumwater-Olympia Inn

This hotel is widely recognized for its exceptional hot breakfast and the consistently friendly and helpful staff, making it a standout choice for many travelers. Its convenient location provides easy access to major routes and local amenities, appealing to a broad range of guests. The hotel is particularly well-suited for road trippers seeking a comfortable overnight stop, business travelers needing a quiet and well-equipped room, and families who appreciate the generous breakfast and accommodating service. Guests frequently highlight the overall cleanliness and comfortable accommodations as key strengths. To enhance your stay, consider taking advantage of the complimentary evening cookies offered at check-in and be aware that requesting a ground floor room is advisable if mobility is a concern, as the hotel does not have an elevator.

Facilities & Amenities
Guests generally find the hotel's facilities to be well-maintained and convenient. The fitness center is available for workouts, and a hot tub offers a relaxing option, though some guests noted the water temperature could be inconsistent or had high chlorine levels. Free Wi-Fi is provided throughout the property, ensuring guests can stay connected. For added convenience, the hotel offers laundry facilities, and a conference room is available for meetings. In-room amenities often include a mini-fridge and microwave, along with a wireless phone charger on the lamp, which guests appreciate. A beverage station in the lobby with various hot teas and infused water is also a popular feature. It is important to note that the hotel does not feature a swimming pool.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms as spotless and well-maintained. Most guests find the beds comfortable, contributing to a restful night's sleep, though a few mentioned mattresses could be too firm, lumpy, or show signs of age. Rooms are generally described as spacious and quiet, with many appreciating the ability to open windows for fresh air. However, some guests reported issues with noise levels from adjacent rooms, air conditioning units, or plumbing. While some bathrooms are noted as spacious, others are described as small, with occasional issues like low shower pressure, loose toilet seats, or missing grout. In-room amenities like a coffee maker, desk, and blackout shades are frequently mentioned as positive aspects.

Dining & Food Quality
The breakfast at this hotel is a significant highlight, consistently exceeding guest expectations with its variety and quality. Most guests rave about the extensive hot options, which often include eggs, sausage, hash browns, and a self-serve waffle maker. Additional choices typically feature oatmeal, various cereals, bagels, toast, muffins, and fresh fruit, alongside coffee, tea, and juice. The breakfast room is noted for being clean and well-stocked, with attentive staff ensuring items are replenished. Many guests also appreciate the complimentary evening cookies offered at check-in, providing a warm welcome. While the majority praise the breakfast, a few found it to be standard hotel fare or desired more sugar-free options.

Location & Accessibility
The hotel boasts a convenient location just off the interstate, making it easily accessible for travelers. Guests appreciate its proximity to restaurants, with several dining options, including Mexican cuisine and a brewery pizza place, within walking distance. Various shopping centers, such as Fred Meyer, Walmart, Costco, Safeway, and a Dollar store, are also nearby, providing ample convenience. The parking area is generally described as plentiful, safe, and well-lit. While the location offers excellent access to amenities and major roadways, some guests noted ongoing road construction in the vicinity, which could make navigation slightly confusing. A few reviews also mentioned the surrounding area appeared somewhat dated or had an abandoned gas station nearby.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback for their friendly and helpful demeanor. Guests frequently commend their attentiveness, efficiency, and willingness to go above and beyond to assist with requests, from providing local information to accommodating room changes or extended stays. The quick check-in process is often highlighted, and the housekeeping team is praised for maintaining clean rooms. The breakfast room staff are particularly noted for their dedication to keeping food items stocked and for their welcoming interactions with guests. While the vast majority of experiences are positive, a small number of guests reported isolated instances of staff being perceived as indifferent, unhelpful, or unprofessional, particularly regarding specific issues or pet policies.

Additional Information
A significant point frequently highlighted by guests is the absence of an elevator in the two-story building, which can be a challenge for those with heavy luggage or mobility concerns. The hotel maintains a pet-friendly policy, and some guests traveling with animals appreciated receiving a welcome bag with treats, though a few reported issues with misinformation regarding pet room availability or additional charges. Guests also value the hotel's commitment to providing daily room cleaning, a service not always available at other properties. The hotel offers a rewards program, with loyal members occasionally noting benefits like room upgrades. Thoughtful touches such as a beverage station with hot teas and infused water in the lobby are also appreciated by visitors.