Atami Club Geihinkan

The hotel offers a serene escape, distinguished by its private open-air baths featuring free-flowing hot spring water directly in the rooms, complemented by stunning ocean views from its elevated position. This unique feature allows guests to indulge in a private, relaxing soak while enjoying panoramic vistas of Atami town and the sea, often extending to Hatsushima and Oshima. The spacious accommodations and generally quiet atmosphere contribute to a deeply healing experience, making it an ideal choice for relaxation seekers, couples on a romantic getaway, and stress-relief seekers looking to unwind. Families also find the large rooms accommodating. For golfers, the hotel's proximity to a golf course is a significant draw. Guests should be aware that the road leading to the hotel is narrow and winding, which can be challenging for larger vehicles or less experienced drivers. It is also advisable to purchase any desired beverages or snacks before arrival, as there is no on-site shop.

Facilities & Amenities
The hotel's standout feature is its private open-air baths in each room, offering free-flowing hot spring water that is consistently warm, allowing guests to bathe at their leisure while enjoying the scenic views. While these private baths are highly praised, feedback on the public bath is mixed; some guests found it small, lukewarm, or not well-maintained, often preferring their in-room options, though a mist sauna is available there. Guests appreciate the spacious terraces or balconies attached to rooms, providing a comfortable space to relax and take in the surroundings. The refrigerator in each room is well-stocked with complimentary drinks, a much-appreciated convenience. However, there is no on-site shop, so guests are advised to purchase any additional items beforehand. The hotel also features a golf course nearby or co-located, appealing to golf enthusiasts. A spa or aesthetic salon is available for those seeking additional relaxation.

Cleanliness & Room Comfort
Guests generally find the rooms spacious and well-appointed, contributing to a comfortable stay. The beds are often described as comfortable, ensuring a restful night's sleep. Each room is equipped with a generous supply of bathrobes, thick large bath towels, face towels, and hand towels, ensuring guests always have fresh linens. High-end amenities like Refa brand hairdryers, hair irons, and curling irons are a welcome touch. However, some guests noted initial issues with dust or debris upon check-in. A more significant concern for several guests is the presence of bugs, including winged ants, small insects, centipedes, and even cockroaches, particularly at night, despite insecticides being provided in the rooms. While rooms are generally quiet, some guests found the centralized air conditioning to be too warm. The number of trash cans in rooms and public areas was also noted as insufficient by some.

Dining & Food Quality
Feedback on the hotel's dining experience is notably mixed. Many guests highly praise the food quality, describing the Japanese kaiseki meals as delicious, featuring fresh ingredients and an elegant taste, with specific highlights including sashimi, golden snapper shabu-shabu, and beef fillet. The breakfast is generally well-received, often described as a classic and satisfying start to the day. However, a considerable number of reviews found the food to be ordinary, not meeting expectations for the price, or even disappointing in taste. The restaurant offers superb views, especially during fireworks displays, enhancing the dining atmosphere. Some guests reported issues with the drink policy during dinner, where requests for simple hot tea were denied unless chosen from a paid menu, leading to frustration. While complimentary drinks are available in room refrigerators, the consistency of coffee service at breakfast was also a point of confusion for some.

Location & Accessibility
The hotel is situated on a mountain hill, offering a secluded atmosphere and panoramic views of Atami town and the sea, including distant sights of Hatsushima and Oshima. This elevated position provides a stunning backdrop for a relaxing stay. However, its location also means it is a significant climb from Atami Station. Most guests recommend taking a taxi for convenience, noting that the ride typically costs around 1200-1400 JPY. The roads leading to the hotel are described as narrow, winding, and steep, which can be challenging for large vehicles or inexperienced drivers, particularly at night. There is no shuttle service provided by the hotel. Guests are advised to call for a taxi well in advance when departing, as it can take some time for one to arrive at the hotel's elevated location.

Staff & Service
Guest feedback on staff and service is highly varied. Many guests commend the staff's helpfulness, politeness, and attentiveness, highlighting positive interactions such as prompt luggage assistance upon arrival, a welcoming check-in process with complimentary drinks, and quick responses to requests like forgotten items. Some found the service to be professional and caring, contributing to a pleasant stay. However, a significant number of reviews express disappointment, describing the service as poor, cold, or lacking in hospitality, particularly for general guests compared to perceived VIPs. Specific complaints include a casual demeanor that did not align with the hotel's luxury image, a dismissive attitude towards concerns like room bugs, and a rigid drink policy during meals. Some guests also noted a lack of farewell upon checkout and no luggage assistance when departing.

Additional Information
The hotel is uniquely situated with a golf course either attached or nearby, offering golf course views from some rooms and appealing to golf enthusiasts. A notable convenience is that all drinks in the room refrigerator are complimentary. However, guests should be aware that there is no on-site shop for purchasing additional items, so it's recommended to buy necessities before arrival. A recurring issue for several guests is the presence of bugs in the rooms, including winged ants and other small insects, particularly at night, despite insecticides being provided. While the hotel has undergone renovations, some reviews suggest the underlying facility feels old. One guest mentioned being charged a lodging tax without prior explanation. The hotel also provides high-end Refa brand beauty tools in the rooms, a thoughtful amenity.