Hakata Tokyu REI Hotel

This hotel is highly regarded for its prime location directly adjacent to Hakata Station, offering unparalleled convenience for travelers. Its signature feature is the seamless access to the station's extensive transportation network and surrounding amenities, making it an ideal choice for sightseers eager to explore the city and business travelers seeking efficient transit. Guests consistently commend the hotel's overall cleanliness, the comfort of its accommodations, and the attentive service provided by the staff. For couples and families, the hotel's strategic position simplifies navigating Fukuoka, while its well-regarded breakfast provides a great start to the day. To enhance your stay, guests recommend utilizing the underground passage from Hakata Station's West Exit 6 for direct, weather-protected access, and taking advantage of the complimentary water refill stations available on each floor.

Facilities & Amenities
Guests appreciate the practical facilities available, which contribute to a comfortable stay. The hotel provides free Wi-Fi throughout, ensuring connectivity. Conveniently located on various floors are water dispensers for complimentary refills, and ice machines for guest use. For longer stays or quick refreshes, coin laundry machines are available, though guests should note that detergent is a separate purchase. While some guests found the number of washer and dryer units limited during peak times, their availability is a significant convenience. The hotel also offers a dedicated guest lounge and provides a wide array of toiletries and a tea and coffee station in the lobby area, allowing guests to select items as needed.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms as immaculate and well-maintained. Most guests find the beds comfortable, ensuring a restful sleep, though some have noted that the pillows can be too soft. The bathrooms are frequently highlighted for their spaciousness and modern design, often featuring a separate toilet and bath or an excellent shower with strong water pressure and unique settings. While some guests describe the room size as compact, typical for Japanese hotels, others found them adequately spacious, especially for solo travelers or couples. Noise levels are generally low, contributing to a quiet atmosphere, although a few guests mentioned occasional sounds from the station or adjacent rooms. Rooms are also equipped with useful amenities like humidifiers and nanoe dryers.

Dining & Food Quality
The breakfast at the hotel is a consistent highlight, receiving widespread acclaim for its variety and food quality. Guests frequently describe it as delicious, satisfying, and an excellent way to start the day. The buffet offers a wide selection of both Japanese and Western dishes, including popular Fukuoka specialties such as mentaiko and gobōten udon. Many appreciate the inclusion of desserts like ice cream and warabimochi. While the dining area can become crowded during peak hours, the overall positive feedback on the taste and options outweighs this minor inconvenience. Some guests noted that the coffee and drink options could be improved, but the extensive food choices generally leave a strong positive impression.

Location & Accessibility
The hotel's central location is a major draw, offering exceptional accessibility to key areas. It is just a few minutes' walk from Hakata Station, providing direct access to public transportation including trains, buses, and the subway. Guests particularly value the underground passage from Hakata Station's West Exit 6, which offers a convenient and weather-protected route to the hotel. This proximity makes it incredibly easy to reach various shopping centers, diverse dining options, and the bus terminal. The hotel's location also facilitates smooth airport access, being only two subway stops away. While parking is available, guests should be aware of potential limitations and costs.

Staff & Service
The staff at the hotel consistently receive high commendation for their friendliness and helpfulness. Guests frequently highlight their welcoming demeanor and willingness to assist with various requests, contributing significantly to a positive experience. The check-in process is often described as quick and efficient. Staff members are noted for their attentive service, including assisting with luggage storage before check-in or after check-out, and helping with taxi arrangements. While some guests experienced minor communication challenges due to varying levels of English proficiency among staff, many others found the staff to be very accommodating and patient, ensuring that guest needs were met effectively.

Additional Information
The hotel actively promotes eco-friendly initiatives, encouraging guests to participate in sustainable practices, such as utilizing the water dispensers on each floor instead of single-use plastic bottles. Guests appreciate the convenience of free laundry facilities, which include both washers and dryers, making longer stays more comfortable. The hotel also provides thoughtful amenities like room and linen spray and umbrellas in the rooms, adding to guest comfort. While most policies are straightforward, guests should be aware of any specific hotel policies regarding services or amenities that might be unique to their stay.