Green Rich Hotel Izumo (Artificial hot spring Futamata Yunohana)

This hotel offers a comfortable and convenient stay, with its signature large public bath providing a relaxing retreat after a day of exploration. Guests consistently highlight the hotel's impeccable cleanliness, spacious and comfortable rooms, and the attentive service provided by the staff. Its prime location near the station and local amenities makes it an excellent choice for business travelers seeking efficiency, as well as sightseers looking to explore the region's attractions like Izumo Taisha. Couples and solo travelers appreciate the tranquil atmosphere and well-appointed accommodations, while families find the room sizes accommodating. For those traveling by car, the available parking is a significant convenience. To enhance your stay, guests recommend checking the public bath's congestion status via the in-room television before heading down, and considering the hotel's convenient proximity to local eateries for dinner.

Facilities & Amenities
The hotel's standout feature is its large public bath, which includes a sauna and a small open-air bath, offering a welcome opportunity for relaxation. While many guests appreciate the chance to unwind, some note that the open-air bath is quite small and closes early in the evening, with a few finding its water lukewarm. The main bath can get crowded, though guests can conveniently check its congestion status on their in-room television. For convenience, a coin laundry is available, though some guests find its usage fees to be on the higher side. Free Wi-Fi is provided throughout the hotel, ensuring guests stay connected. Essential amenities like toothbrushes and body wash are available for self-selection at the front desk, but guests are advised to bring their own skincare products as these are not consistently provided. The availability of pillow selection near the elevators and massage chairs in some rooms further enhances comfort.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, describing rooms as well-maintained and tidy. The spacious rooms are frequently praised, offering ample space even for larger luggage, with twin rooms being particularly generous in size. Most guests find the beds comfortable, contributing to a restful night's sleep, though some note the mattresses can be firm. An air purifier is provided in each room, contributing to a fresh environment. While generally quiet, some guests occasionally report thin walls leading to audible hallway noise or sounds from neighboring rooms and elevators. The in-room bathrooms are noted by some to have small bathtubs and occasionally weak shower water pressure, and a few guests experienced issues with the toilet flushing completely. Despite minor concerns, the overall consensus points to a comfortable and clean stay.

Dining & Food Quality
The breakfast at the hotel receives widespread acclaim, with many guests describing it as delicious and a highlight of their stay. Guests can choose between Japanese or Western breakfast options, both of which are well-regarded. The Japanese breakfast often features freshly grilled fish, such as salmon, and flavorful clam miso soup. A small buffet is also available, offering additional items like rice, curry, yogurt, and various beverages, allowing guests to supplement their meal. The hotel's restaurant on the first floor is a popular choice for dinner, serving a variety of local dishes and providing a convenient dining option without needing to leave the premises. While the food quality is generally high, one guest noted a specific beef dish was overly oily.

Location & Accessibility
The hotel boasts a convenient location, situated within a short walking distance, typically five to ten minutes, from Izumo City Station, making it easily accessible for travelers. Its proximity to the station also provides convenient access to public transportation for exploring the wider region, including Izumo Taisha. Guests appreciate the immediate vicinity of convenience stores like Lawson and 7-Eleven, which are ideal for quick purchases. The hotel is also well-placed near a shopping street and various restaurants and drinking establishments, offering ample dining and entertainment options. Parking is available on-site, though spaces are limited and operate on a first-come, first-served basis, often filling up quickly, especially during peak times. Guests arriving by car are advised to arrive early to secure a spot.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight their helpfulness, from guiding parking to assisting with luggage and providing local recommendations. The check-in process is generally described as efficient, though some guests noted the traditional room key system requires returning the key to the front desk when leaving, which can be seen as a minor inconvenience. Staff are also commended for their willingness to accommodate requests, such as providing extra pillows or assisting with room changes when issues arise. While most interactions are positive, one guest observed a staff training situation that caused discomfort, and another mentioned a language barrier with some staff members. Overall, the service contributes significantly to a positive guest experience.

Additional Information
Guests should be aware that the hotel utilizes an old-style room key system, which requires guests to leave their key at the front desk when exiting the premises; some find this a minor inconvenience. While generally clean, a few guests have noted occasional issues with dust accumulation or specific cleaning oversights, though the hotel offers a convenient cleaning request panel for daily service or just towel changes, allowing for privacy. For those sensitive to technology, one guest expressed concern about strong electromagnetic waves within the hotel environment and wished for rooms with less exposure. The hotel is generally perceived as offering good value for its price point, especially considering the amenities provided. Guests should also note that while smoking rooms are available, some non-smoking rooms have occasionally had a lingering smoke odor, and the hotel does not provide complimentary bottled water in rooms.