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    Fairmont Empress Hotel (Victoria, Canada)

    Fairmont Empress Hotel (Victoria, Canada)

    About Fairmont Empress Hotel

    The Fairmont Empress is a 4-star hotel with views overlooking Victoria’s Inner Harbour. It features a gym with indoor pool and whirlpool, as well as full-service spa. There are 477 guestrooms at this hotel. Each room comes with views of the city, garden, courtyard or harbor. Other amenities include bathrooms, in-room safe, cable TV, coffee and tea making facilities, and luxury bedding. The Fairmont Empress offers afternoon tea, a tradition the hotel has honored since 1908. A Victoria tradition originally held for royal visitors and dignitaries, guests can experience afternoon tea complete with live piano music. The hotel has additional dining option on site. The Bengal Room offers its unique curry buffet for lunch and dinner and The Veranda offers a setting directly overlooking the Inner Harbour. Miniature World, British Columbia Parliament Building, Royal BC Museum, and Pacific Undersea Gardens are all less than half a mile from the hotel. This accommodation is also known as Empress Fairmont, Fairmont Empress, Fairmont Empress Hotel, and Fairmont Empress Hotel Victoria.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.6
    trivago Rating Index based on 20113  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  (9.5 / 10)
    • RoomsGood  (7.9 / 10)
    • ServiceExcellent  (8.6 / 10)
    • CleanlinessExcellent  (8.9 / 10)
    • Value for moneyGood  (7.5 / 10)

    Positive Reviews

    positive:

    Luxurious accommodations

    Guests love the old world elegance matched with modern luxury at this Victoria hotel. Stocked with amenities and offering plenty of space to spread out, you'll feel wrapped in luxury the minute you step foot on the property.

    positive:

    Excellent location

    It's all about the location when you book a stay here. This hotel offers easy access to shops, restaurants and attractions galore. Close to downtown and directly overlooking the Inner Harbour, you really won't need a car to see all that the area has to offer. Guests simply love the location of this upscale hotel.

    positive:

    Personalized service

    The Fairmont Empress offers warm and welcoming guest services. The staff, particularly during afternoon tea, is truly what sets this hotel apart from others. Guests who stayed here felt that staff members catered to their every need.


    Negative Reviews

    negative:

    Lack of air conditioning

    Rooms have ceiling fans but lack any air conditioning. For most of the year, this isn't a problem, however, depending when you travel you might notice your room can get toasty. Windows open for additional air circulation, however.

    negative:

    Expensive overall

    This luxury property comes with a luxury price tag. If you book a stay here, be prepared to splurge a little. Amenities like Wi-Fi and parking are paid services, and daily charges add up quickly.

    negative:

    Renovation is needed in some areas

    Some guests were disappointed and feel that this Fairmont hotel didn't live up to the brand. Widely recognized as a luxury hotel, some of the rooms require furniture updates and bathroom fixture maintenance.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Hot tub
    6. Hydrotherapy
    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Indoor swimming pool
    12. Hotel safe
    13. Conference rooms
    14. Non-smoking rooms
    15. Restaurant
    16. On-site boutique shopping
    17. Snack bar
    18. Deck chairs
    19. Spa
    20. WiFi in public areas
    21. Room service
    22. 24-hour room service
    23. Shoe cleaning
    24. Fax/Modem access
    25. Hypoallergenic rooms
    26. Free WiFi in public areas
    27. Valet parking
    28. Pool
    29. Luggage storage
    30. Housekeeping
    31. Free WiFi
    32. Breakfast
    33. EV charger
    34. Kids' pool
    35. Regular disinfection
    36. Hand sanitizer provided
    37. Temperature screening
    38. Masks provided
    39. Safe distance
    40. Response protocol
    41. Online check-in/check-out
    42. New safety protocols
    43. Cashless payment
    For children
    1. Cot
    2. Organized activities for kids
    Room amenities
    1. Balcony
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Central heating
    6. Electric kettle
    7. Air conditioning
    8. Minibar
    9. Pay-TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Free WiFi (rooms)
    17. Coffee machine
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    Accessibility
    1. Accessible hotel
    2. Accessible bathroom
    3. Accessible parking
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    721 Government Street,  V8W 1W5,  Victoria,  Canada
    Telephone: +1(250)3848111 | Fax: +1(250)3892747 | 

    Frequently Asked Questions about Fairmont Empress Hotel

    • Is there a pool area at Fairmont Empress Hotel?

      Yes, Fairmont Empress Hotel offers 1 pool area.

    • Are pets allowed at Fairmont Empress Hotel?

      Yes, Fairmont Empress Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Fairmont Empress Hotel?

      Yes, Fairmont Empress Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Fairmont Empress Hotel?

      Check-in at Fairmont Empress Hotel is available from: . Check-out time is by .

    • Where is Fairmont Empress Hotel located?

      Fairmont Empress Hotel is located in 721 Government Street, V8W 1W5, Victoria, Canada.

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