Duangtawan Hotel Chiang Mai

This hotel is highly regarded for its prime central location, placing guests directly adjacent to the vibrant Night Bazaar and within easy reach of numerous city attractions. Guests frequently highlight the spacious rooms, the impressive large pool, and the generally friendly staff as key positives, all contributing to its reputation for good value for money. It is an ideal choice for sightseers eager to explore the city's cultural landmarks and markets, families benefiting from the ample room space and convenient access to entertainment, and budget-conscious travelers seeking comfortable accommodation without overspending. For a more peaceful stay, it is advisable to request a non-connecting room, and guests should anticipate potential queues at check-in and elevators, especially during busy periods.

Facilities & Amenities
The hotel offers a range of facilities, though some are noted as being dated. The swimming pool is a significant highlight, described as immense and one of the largest in the city, often providing panoramic views. While some guests found the pool water to be cold, particularly in cooler months, it remains a popular feature. The fitness center is well-equipped, offering a good range of equipment, including a sauna and steam room, though some areas may appear older. Wi-Fi connectivity receives mixed feedback; while some found it fast and reliable, many reported it as weak, slow, and prone to frequent disconnections, requiring constant re-logging. The elevators are a common point of concern, often described as slow and insufficient for the hotel's large capacity, leading to long queues during peak times. Complimentary bottled water is provided daily in rooms, and free luggage storage is available.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. Many guests found their rooms clean and well-maintained, appreciating their spacious nature and organized layout. The beds are often described as comfortable, though some guests found them to be too firm. A recurring theme is the hotel's age, with many noting that rooms feel outdated and in need of renovation, with some mentioning worn furnishings or musty smells in common areas. Noise levels can be an issue, particularly from adjoining rooms or hallways due to thin walls. While bathrooms are generally spacious, some reviews mention issues such as low water pressure, inconsistent hot water, or signs of wear like mold or poor drainage. In-room amenities include a wide desk and a fridge, though the television may be older with limited channels.

Dining & Food Quality
The hotel's breakfast buffet receives mixed reviews, with many guests praising its good variety and extensive selection, including an egg station and various Asian and Western options. The coffee is generally well-regarded. However, some guests found the breakfast quality to be average or inconsistent, noting slow replenishment of items, particularly during busy periods, and occasional issues with hygiene or the taste of certain dishes. The breakfast hall can also become quite noisy due to the large number of guests. Beyond breakfast, the hotel features various restaurants, including a popular Korean buffet and a Japanese buffet for dinner, which are often highlighted for their quality and presentation.

Location & Accessibility
The hotel's central location is consistently praised as one of its strongest assets. It is situated directly next to the bustling Night Bazaar, allowing guests to easily walk to numerous shops, restaurants, and bars. Key attractions such as the Old City and various temples are also within convenient walking or a short ride via local transport. The presence of a 7-Eleven directly across the street adds to the convenience. Guests appreciate the ease of access to the city center and other areas, making it an excellent base for exploration. Parking facilities are available, including a guarded underground area, though some guests noted it can be tight for larger vehicles.

Staff & Service
The staff at the hotel generally receive positive comments for their friendliness, helpfulness, and professional demeanor, with many guests highlighting their polite and smiling attitudes. The housekeeping staff is frequently commended for maintaining clean rooms and providing fresh linens daily. However, feedback regarding the check-in and check-out process is mixed; while some experienced quick and efficient service, others reported long queues and slow processing, particularly during peak arrival or departure times. Some guests also noted instances of unresponsiveness from the front desk or a perceived lack of attentiveness in certain situations. Despite these occasional inconsistencies, the overall impression of service is largely positive.

Additional Information
This hotel is a large, established property that, while showing its age, continues to offer significant value, particularly for those seeking a central location and extensive facilities. It frequently caters to large tour groups, which can sometimes impact the efficiency of services like elevators and breakfast. Despite its older infrastructure, many guests find the hotel to be a good value for money option, especially given its prime position. The hotel also provides luggage storage services, which guests find very helpful.