Coast Victoria Hotel & Marina by APA

The hotel offers a memorable waterfront experience, with its stunning harbor views serving as a signature feature, allowing guests to observe the dynamic activity of seaplanes, water taxis, and cruise ships. This picturesque setting makes it an ideal destination for sightseers and couples seeking a tranquil and romantic escape. Families also find it appealing due to its unique indoor/outdoor pool and convenient proximity to local attractions. Guests consistently praise the hotel's prime location, which provides easy access to the scenic waterfront path and the vibrant Fisherman's Wharf. The attentive and friendly staff, along with the highly valued complimentary shuttle service, further enhance the guest experience. To maximize your stay, consider booking a room on a higher floor with a water view to fully appreciate the dynamic harbor activity, and be sure to take advantage of the hotel's shuttle for effortless exploration of the downtown area, ensuring a seamless and enjoyable visit.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and recreation. A standout feature is the indoor/outdoor pool, which many guests enjoy for its unique design, though some have noted it can be cold or occasionally closed for maintenance. The accompanying hot tub and sauna provide additional relaxation options, although some guests found the hot tub lacked jets or could be noisy. A fitness center is available, though a few reviews suggest it is small or could benefit from more diverse equipment. Rooms are well-equipped with conveniences such as a microwave, fridge, and coffee maker or kettle. Most guests appreciate the fast and reliable Wi-Fi. The hotel also features unique Toto toilets with bidet functions, which are frequently mentioned as a novel and luxurious amenity. While generally functional, some guests experienced issues with elevators being slow, out of service, or confusing, particularly in relation to the parking area.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness, describing rooms as spotless and well-maintained. Many reviews highlight the recently renovated rooms, noting their modern design and fresh ambiance, though some older feedback mentioned dated interiors. The beds receive widespread praise for being exceptionally comfortable, ensuring a restful night's sleep, with guests often commenting on the quality of the linens. While most rooms are considered quiet, some guests reported issues with noise levels, including sounds from the HVAC system, thin walls allowing noise from adjacent rooms, or occasional disturbances from the pool area. Room amenities are comprehensive, featuring a balcony (though some are small), a coffee maker, microwave, and fridge. The bathrooms are generally spacious and clean, often including unique Toto toilets with heated seats and bidet functions, which are a frequent topic of discussion among guests.

Dining & Food Quality
The hotel's on-site restaurant, the Blue Crab, receives considerable positive feedback for its food quality and stunning views of the harbor. Many guests enjoy the breakfast offerings, praising the variety and taste of dishes such as salmon omelets and crab benny, though some find the options limited or the prices high. For dinner, the restaurant is noted for its excellent seafood, pasta, and steak options, with guests appreciating both the presentation and flavor, despite some finding it on the pricier side. The bar and lounge areas are also popular, offering a pleasant atmosphere and good service. While some guests expressed a desire for more casual snack options or noted the absence of traditional room service (which was sometimes attributed to past circumstances), the overall dining experience is highly regarded for its quality and ambiance.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated within easy walking distance of popular attractions such as Fisherman's Wharf, the Parliament Building, and the broader downtown Victoria area, often via a picturesque waterfront path. Guests appreciate being slightly removed from the main tourist bustle, providing a quieter atmosphere while still offering quick access to key sites. A significant convenience is the complimentary shuttle service to downtown, which is frequently praised for its efficiency and the helpfulness of its drivers. Additionally, a water taxi stop is located directly at the hotel, offering another unique way to navigate the harbor. Parking is available underground, though guests often mention it can be expensive, limited in space, and sometimes challenging due to tight turns or elevator access issues.

Staff & Service
The hotel staff consistently receives overwhelmingly positive reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by front desk personnel, who are noted for their quick and efficient check-in and check-out processes. The complimentary shuttle service is a particular point of praise, with guests commending the drivers for their excellent service, local insights, and accommodating nature. Housekeeping is also recognized for maintaining clean and well-attended rooms. Many guests report that staff members go above and beyond to ensure a comfortable stay, assisting with requests like early check-in or luggage handling. While the vast majority of feedback is positive, a few isolated instances mention dismissive attitudes from some staff members or management regarding specific issues, but these are exceptions to the generally high standard of service.

Additional Information
The hotel offers several notable features and policies that enhance the guest experience. It maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though some note that suitable outdoor areas for pets can be challenging to find nearby. Guests should be aware that the hotel has been undergoing renovations, which have resulted in updated and modern rooms, but some visitors reported unexpected noise during daytime hours. While the hotel strives to inform guests, some felt the communication regarding ongoing work could be clearer. The pool and hot tub areas, while popular, have received feedback regarding the lack of specific policies for adult-only times, leading to occasional noise from children. Additionally, some guests have noted the absence of complimentary bottled water in rooms, and a few mentioned that the room doors can be heavy and prone to slamming.