Best Western Courtesy Inn Hotel - Anaheim Resort at the Park

This hotel is a popular choice for visitors to Anaheim, primarily due to its exceptional proximity to Disneyland, making it a convenient base for park-goers. Guests frequently highlight the friendly and helpful staff, the complimentary breakfast, and the overall cleanliness of the accommodations as key strengths. The comfortable rooms provide a welcome retreat after a long day of activities. It is particularly well-suited for families seeking an affordable and convenient option for their theme park adventures, as well as sightseers and budget-conscious travelers who prioritize location and value. To enhance your stay, guests recommend bringing earplugs or a sound machine to mitigate potential street noise, and considering the ART bus or ride-sharing services for quick transport to the park, especially if walking long distances is a concern. Arriving early for breakfast is also advisable due to the popularity of the dining area.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed to enhance guest convenience. A pool and spa area are available, though guest feedback on these is mixed; some found them pleasant and clean, while others reported issues with the water temperature, noting the pool was often cold or the hot tub was not functioning. Some reviews also mentioned the pool area could appear grungy or was undergoing maintenance. Guests appreciate the free Wi-Fi for staying connected, although some experienced slow speeds. In-room conveniences include a refrigerator, microwave, and a coffee maker, which are highly valued for storing snacks and preparing quick meals. A water dispenser in the lobby and readily available ice machines add to the practical offerings. The elevator provides easy access to upper floors, though a few guests noted occasional issues with its condition or odor.

Cleanliness & Room Comfort
Guest experiences regarding cleanliness and room comfort are varied, though many praise the initial impression of their accommodations. Most guests found their rooms to be very clean and well-maintained upon arrival, with comfortable beds ensuring a restful sleep. The beds are frequently described as soft and comfortable, providing a good night's rest after a busy day. However, some guests reported issues such as stained sheets, dirty floors, or dusty surfaces, and a few encountered pests like ants or even bed bugs. Noise levels are a significant concern for many, with frequent mentions of thin walls and considerable street noise, including traffic and sirens, making it difficult to sleep. Some rooms also had issues with blinds that did not offer sufficient privacy or light blockage, and inconsistent shower water pressure was noted by several visitors.

Dining & Food Quality
The hotel provides a complimentary breakfast that is generally well-received by guests, offering a convenient and cost-effective start to the day. The breakfast variety is a highlight for many, typically including popular items such as waffles, eggs, sausage, and a selection of cereals, pastries, and fruit. Guests particularly enjoy the waffle machine, which is a consistent hit. While the food quality is often described as good and tasty, some specific comments mentioned limited hot meal options or issues with certain items like eggs or cream cheese. A recurring point of feedback is the small breakfast area, which can become crowded quickly, leading to challenges in finding seating, especially during peak times. Guests often recommend arriving early to secure a spot and enjoy the full selection of offerings.

Location & Accessibility
The hotel's location is a major draw, particularly for those visiting nearby theme parks. It is consistently praised for being very close to Disneyland, with many guests finding it within a walkable distance of 10 to 20 minutes to the park entrance or the Downtown Disney area. For those preferring not to walk, the hotel is conveniently located near public transportation, including an ART bus stop directly across the street, and ride-sharing services are readily available. Parking is offered free of charge for one vehicle, which is a significant advantage in the area, though many guests noted that the parking lot is small and can become very tight or full, especially when returning late from the park. The surrounding area is considered safe and offers convenient access to local stores and a gas station, but guests should be aware of considerable traffic noise due to its position on a busy road.

Staff & Service
The staff and service at this hotel consistently receive overwhelmingly positive feedback from guests. Many reviews highlight the friendly staff who are described as courteous, helpful, and attentive to guest needs. The check-in and check-out process is frequently noted as easy and quick, contributing to a smooth arrival and departure experience. Guests appreciate the staff's willingness to go above and beyond to accommodate requests, such as assisting with reservation changes, providing directions, or quickly addressing in-room issues. Specific mentions include staff members who made guests feel welcome and taken care of, demonstrating a genuine commitment to hospitality. Even housekeeping staff are often praised for their pleasant demeanor, though some isolated incidents of missed room servicing were reported. Overall, the dedication of the team significantly enhances the guest experience.

Additional Information
Guests should be aware of several additional aspects that frequently appear in reviews. While marketed as a hotel, many guests describe the property as having a motel-style layout, which might differ from some expectations. The hotel has undergone or is currently undergoing renovations, which some guests found contributed to noise or temporary closures of facilities like the pool. A common point of feedback relates to inconsistent water pressure in the showers, with some guests reporting weak or drizzling flow. Furthermore, due to its close proximity to the theme park, the nightly fireworks display can be very loud, causing rooms to shake and potentially disturbing light sleepers. Despite these points, many guests find the overall value and convenience to be a compelling reason for their stay.