Asiana Grand Hotel

This hotel is widely recognized for its spacious rooms and commitment to cleanliness, offering a comfortable and inviting atmosphere for guests. Its signature feature is the generous size of its accommodations, which consistently receive high praise. The hotel is particularly well-suited for sightseers and business travelers due to its accessible location, and it also caters to families and couples seeking a luxurious and convenient stay. Guests frequently highlight the exceptional friendliness and helpfulness of the staff, contributing significantly to a positive experience. However, some guests note that the presence of a nightclub within the premises can lead to significant noise, particularly on lower floors, impacting sleep quality. To ensure a more peaceful stay, it is advisable to request a room on a higher floor.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. A gym is available for those wishing to maintain their fitness routine, though some guests suggest it could be better equipped. The pool provides a space for relaxation, but there have been occasional comments regarding its cleanliness, and specific policies restrict access for very young children. Parking is readily available and often complimentary, which is a significant advantage for guests traveling by car. While the Wi-Fi is generally reported as fast and reliable, some guests have noted that the elevators can be few and slow, leading to occasional delays, especially during peak hours.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms as spotless and super clean. The spacious rooms are a recurring highlight, providing ample space for relaxation. Comfortable beds and super comfy pillows contribute to a restful night's sleep, with many appreciating the large king-size beds. The bathrooms are also noted for being spacious, often featuring a bathtub and good water pressure. However, a significant concern for many guests is the noise levels emanating from the nightclub located within the hotel, which can be heard even on higher floors and disrupt sleep. Some minor issues like a faint "old room smell" or dim lighting in the rooms have been occasionally mentioned.

Dining & Food Quality
Feedback on the hotel's dining options is quite varied. The breakfast receives mixed reviews; while many describe it as lavish, well-organized, and offering good variety, some guests found the selection limited, particularly regarding certain dietary preferences, and occasionally noted a lack of freshness in items like fruit. Conversely, the hotel's restaurants and buffet generally garner high praise for their delicious food, wide international selection including steak and sushi, and affordable prices. Many guests found the food to be exceptional and mouth-watering, making it a popular choice for meals. Room service is also mentioned positively for its efficiency and quality.

Location & Accessibility
The hotel boasts a very good location, described as central and accessible to everything, making it convenient for exploring the city. It is situated close to various shops and outlets, and is within easy walking distance of a metro station, providing excellent connectivity to other parts of the city. The airport is also just a few minutes' drive away, which is ideal for travelers. Parking is available and often free, adding to the convenience. However, some guests have noted that the immediate surrounding area can be quite lively and noisy, particularly at night, and a few have expressed concerns about the general crowd.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback for their exceptional customer service. Guests frequently highlight their friendliness, helpfulness, attentiveness, and professionalism. The check-in process is generally described as comfortable and quick, though a few guests experienced longer waits. Many appreciate the staff's willingness to accommodate requests, including room upgrades, and commend the efficiency of housekeeping and security. While the vast majority of interactions are positive, there have been isolated instances where some guests found specific reception staff members to be unhelpful or rude, which stands in contrast to the otherwise high standard of service.

Additional Information
Guests should be aware that the hotel has a nightclub on its lower level, which can generate significant noise and vibrations that may affect rooms, particularly on lower floors, impacting sleep quality. A cash deposit is typically required upon check-in, and some guests have reported issues or delays with its refund process. The hotel frequently offers room upgrades, which is a pleasant surprise for many guests and contributes to a more comfortable stay. It is worth noting that the hotel has a smoking floor, and guests sensitive to smoke may wish to request a non-smoking room. Additionally, there are specific pool policies regarding children's access, with very young children often not permitted to swim without an adult.