Arenaa Deluxe Hotel

The hotel offers an affordable and comfortable stay, distinguished by its spacious rooms often featuring a balcony, providing guests with a pleasant and airy environment that many find surprising for the price point. This makes it particularly well-suited for budget-conscious travelers and families seeking good value without compromising on space, as well as those looking for a short stay or a convenient base for business trips. Guests consistently commend the hotel's overall cleanliness and the welcoming demeanor of its staff, contributing to a positive overall experience. To enhance your visit, be prepared for the limited on-site parking and the potential need to utilize an off-site lot, which requires crossing a busy road. Additionally, while the hotel does not offer in-house dining, numerous local eateries are conveniently located nearby, providing ample food options for guests.

Facilities & Amenities
The hotel provides a range of in-room amenities designed for guest convenience, including a mini fridge and an electric kettle, allowing for personal beverage and snack storage. Free Wi-Fi is available, though some guests have noted occasional slowness. While a hairdryer is sometimes provided, its availability can be inconsistent, and slippers are generally not offered. Guests appreciate the presence of a balcony in many rooms, adding to the comfort and appeal. However, the iron provided has been a point of concern for some, with reports of it potentially damaging clothes due to a lack of steam function. The TV channels are described as basic, and there is no water dispenser available on the premises, requiring guests to purchase bottled water.

Cleanliness & Room Comfort
Guests frequently praise the hotel's cleanliness, noting that rooms are generally well-maintained and tidy upon arrival. The beds and pillows are consistently described as comfortable and soft, contributing to a restful night's sleep. The air conditioning units are reported to be strong and effective, ensuring a cool environment. Many rooms are highlighted for their spacious layout, offering ample room to move around. However, some guests have noted that the furniture can appear old, and curtains may be torn or not properly hung. Isolated reports mention a weird smell in certain corridors or rooms, and some find the wardrobe noisy. Issues with water pressure in the bathroom and a lack of hot water in some showers have also been raised, alongside observations that bed sheets, pillowcases, and towels could benefit from an upgrade.

Dining & Food Quality
The hotel does not offer an in-house breakfast service or other food options directly on the premises, which is a key point for guests to note when planning their stay. However, this is largely mitigated by the hotel's convenient proximity to numerous local eateries and stalls, providing easy access to a wide variety of Malay food and other local cuisines. Many guests appreciate the opportunity to explore these nearby options for their meals, finding them both convenient and offering authentic local flavors, often at affordable prices. While the absence of hotel dining means no in-room food service or dedicated restaurant, the abundance of external choices ensures guests have no difficulty finding suitable places to eat throughout their stay, from early morning to evening.

Location & Accessibility
The hotel boasts a generally good location, situated in a quiet area that is still conveniently close to the city center and major attractions. It is within walking distance of local eateries and a mosque, and not too close to overly crowded tourist areas, offering a more relaxed atmosphere. However, the most significant and frequently mentioned challenge is parking. While some limited on-site parking is available, it is often full, requiring guests to use an opposite parking lot across a busy and potentially dangerous road. This situation is particularly concerning for those traveling with children or at night, with some guests noting the difficulty of crossing the street due to heavy traffic and the need for a large turn to access the lot. Security concerns regarding the off-site parking have also been raised, as well as issues with local shop owners claiming public parking spaces.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming and kind demeanor, noting that they are respectful and quick to assist with various requests. The check-in process is generally described as smooth and efficient. Specific instances of exceptional service include the housekeeping team honestly returning a forgotten mobile phone, and night staff promptly addressing issues like a malfunctioning air conditioner. Staff members are also noted for their efforts in managing traffic to assist with the challenging parking situation. While overwhelmingly positive, a few isolated incidents mention miscommunications during room assignments or a high tone from housekeeping, but these appear to be exceptions to the generally excellent service.

Additional Information
Guests should be aware that a deposit of RM50 is required upon check-in, which is a standard procedure. The hotel offers connecting rooms, which can be a convenient option for families or groups traveling together, enhancing their stay. While the hotel is generally considered a budget-friendly option, it consistently delivers good value for money, making it a popular choice for last-minute bookings and repeat stays among many travelers. Some guests appreciate the unique decor and the presence of a balcony in many rooms, adding to the overall appeal and providing a pleasant space. It is also noted that the hotel is located next to a Kampung stall, providing easy access to local food, and is often chosen for its suitability for short, comfortable stays.